Quality Transformation Manager

Moog Inc. • Murphy, NC

25d • $100,000 - $150,000 • Hybrid

About The Position

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Quality Transformation Manager Reporting To: Site Manager Work Schedule: Hybrid – Murphy, NC Moog Industrial Group is seeking a Quality Transformation Manager. You will lead the development and deployment of systems, behaviors, and processes that strengthen operational quality and advance our Shingo‑based transformation. Your role focuses on embedding the principles of Operational Excellence, TWI (Training Within Industry), and the Shingo Model into daily work across manufacturing, assembly, and test operations. Working cross‑functionally with Operations, Engineering, Supply Chain, and Compliance, this leader ensures quality is designed into every process, driving continuous improvement, empowering people, and reinforcing our strategic pillars of Customer Focus; People, Community, and Planet; Financial Strength. You will have Quality Transformation Engineers report directly to you, supporting this mission through hands-on coaching, system implementation, and continuous improvement leadership. You will report to the Site Manager in Murphy, NC.

Requirements

• Bachelor’s degree in Engineering, Quality, Business, or a related technical field (master’s preferred); Associate's degree with four years related experience
• Minimum of seven (7) years of progressive leadership experience in quality management
• Proven experience managing quality across multiple business units or product lines.
• Strong knowledge of quality systems, regulatory compliance, and industry standards.
• Exceptional leadership, communication, and stakeholder management skills.
• Embodies Respect for Every Individual; leads with humility and develops others.
• Thinks systemically; aligns behaviors, systems, and tools to principles.
• Data‑driven, customer‑focused, and comfortable from shop floor to executive level.

Responsibilities

• Shingo Transformation Leadership Advances the Shingo implementation roadmap and assessments; translate insights into practical, daily-system improvements.
• Facilitate workshops, gemba coaching, and behavioral observations to embed Shingo principles and ideal behaviors.
• Integrate enabling systems (daily management, tiered accountability, Leader Standard Work, A3 thinking) to ensure sustainability.
• Operational Quality System Development Design and deploy robust quality processes that deliver right‑first‑time performance across manufacturing and assembly.
• Lead root cause and corrective action (A3/8D) with strong verification of effectiveness and learning capture.
• Integrate quality planning into NPI, process changes, and risk management (PFMEA/Control Plans) to prevent defects.
• Establish actionable in‑process quality metrics and visual dashboards that enable proactive decision‑making.
• TWI and Capability Development Embed TWI Job Instruction (JI), Job Relations (JR), and Job Methods (JM) into the plant training system.
• Ensure standard work is defined, trained, and auditable; reinforce skill progression through a capability matrix.
• Coach Group Leaders and Supervisors on teaching/coaching techniques and behavioral consistency.
• Continuous Improvement and Cultural Alignment Champion a culture of learning, accountability, and respect for every individual; model humility and curiosity.
• Facilitate kaizen events focused on stability, error‑proofing, waste elimination, and flow.
• Connect improvement outcomes directly to customer satisfaction and strategic pillar objectives.
• Collaboration and Integration Partner with the Compliance Manager to align operational quality with ISO and regulatory requirements.
• Support supplier development, internal audits, and layered process confirmation for operational performance.
• Leverage corporate quality/OpEx networks to share and adopt best practices.

Benefits

• Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
• Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.
• Additional site-specific benefits may be offered

What This Job Offers

• Job Type: Full-time
• Career Level: Manager