Quality Technician, 1st Shift

Trane Technologies•Grand Rapids, MI

6h•Onsite

About The Position

The Quality Technician is part of the Quality team supporting Manufacturing and Engineering at Trane Technologies' Grand Rapids, Michigan facility. This on-site role conducts inspections and quality assurance activities for raw materials, in-process components, and final assemblies, including chiller assemblies. The technician investigates quality issues, identifies root causes, coordinates corrective actions, verifies resolution, and helps improve production processes, standards, and customer satisfaction. The role partners with Engineering and Operations to troubleshoot mechanical and electrical issues, develop repair and rework instructions, establish effective quality plans, and implement improvements. It also supports the Quality Management System, audits, Control Plans, quality documentation, metric reporting, and employee training. The position reports to Quality Engineering and works closely with Operations and other Quality team members.

Requirements

High school diploma or equivalent.
Minimum of 2 years of experience in electrical and mechanical systems testing or repair.
Two years of college or technical school, four years of related experience, or an equivalent combination.
Experience with lean manufacturing and continuous improvement tools such as MDI, Kaizen, and 5S.
Proficiency with quality inspection methods and processes.
Flexibility with work schedule.
Strong computer skills, including Excel, Word, PowerPoint, and Visio.
Knowledge of manufacturing processes and assembly operations.
Ability to collaborate effectively across teams.
Skill in blueprint reading and knowledge of GD&T.
Basic understanding of compressor-related components and critical features.
Strong hands-on problem-solving skills and sound judgment.
Ability to influence and collaborate at all organizational levels.
Strong communication, interpersonal, critical-thinking, data-analysis, and documentation skills.
Ability to work effectively in fast-paced, high-volume environments.

Nice To Haves

Associate degree in a technical field.

Responsibilities

Conduct quality assurance inspections and use findings to improve production processes and standards.
Inspect raw materials, in-process components, parts, and final assemblies for compliance with specifications, including first-piece, in-process, and final inspections.
Investigate quality issues, identify root causes, initiate corrective actions, and verify that issues are resolved.
Participate in root cause analysis and structured problem-solving activities.
Collaborate with Engineering and Production to troubleshoot mechanical and electrical issues and develop repair and rework instructions.
Document non-conforming materials, defects, and inspection results accurately.
Escalate relevant defects to Quality Engineering and Supplier Quality.
Create quality alerts and carry out containment activities as needed.
Ensure inspection equipment is properly calibrated and validated and operated safely.
Conduct internal and process audits of departments and workstations and identify process-improvement opportunities.
Support metric reporting using the Quality Management System and Manufacturing Execution System.
Demonstrate understanding of technical components and processes involved in chiller assembly.
Support development and maintenance of Control Plans and quality system documentation.
Assist with training and coaching on quality processes, standards, and tools.
Compile weekly and monthly reports as required.
Lead problem-solving initiatives to improve quality, safety, and Takt attainment.
Analyze data to reduce defects, rework, and external failures and improve customer satisfaction.
Ensure quality and process requirements are understood and consistently followed.
Partner with Engineering and Operations to establish capable, effective quality plans and processes.
Collect, report, and communicate quality metrics and issues.
Support the Quality Management System by delivering compliant products and meeting quality objectives.
Read and interpret engineering drawings, specifications, and requirements.
Use precision measurement tools, instruments, and electrical testing equipment such as voltmeters.
Participate in MDI meetings and follow Standard Work and Escalation Plans.
Perform other duties as assigned.