Quality Technician - Machined Core (1st Shift)
About The Position
The Quality Technician is an individual contributor who supports product and process quality during product launches, ongoing manufacturing operations, and at supplier sites as needed. The role evaluates production activity on the shop floor by observing and sampling products and conducting audits, product inspections, and process inspections. The technician works with business unit leadership, manufacturing supervisors, and operators to ensure product conformance, apply basic problem-solving and quality-improvement tools, and improve processes to reduce loss and waste. The role also helps ensure procedures, processes, and products comply with Plascore standards, customer requirements, ANSI, ISO 9000, and similar international standards, including developing and revising documentation, and is responsible for document control and retention. The position performs production and pre-production testing, special testing for business units, and laboratory and inspection personnel training. It maintains quality documentation, test methods, records, and performance reports; supports corrective-action and customer-complaint processes; and participates in improvements to products, processes, equipment, and methods. Work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. at the Zeeland, Michigan location.
Requirements
- One to two years of progressively more responsible experience.
- Associate degree, or a high school diploma/GED combined with at least two equivalent years of quality experience.
- Must be eligible to work on programs subject to ITAR (International Traffic in Arms Regulations).
- Must pass a job-related vision screening before hire or placement, including color-perception assessment and visual-acuity testing, with or without vision correction.
Responsibilities
- Perform all duties and responsibilities of a Quality Assurance Tester as required.
- Perform quality assurance testing of production-run samples and pre-production validation samples.
- Perform special testing for all business units as required, including aerospace qualification and first-article testing.
- Train new laboratory and inspection personnel, cross-train as necessary, and maintain required training records.
- Maintain and revise quality assurance testing documentation, including QC Travelers, Inspection Sheets, and tracking spreadsheets.
- Facilitate timely completion of quality documents.
- Maintain and revise test methods, including methods used for Instron mechanical testing.
- Maintain and file records and retain material according to the Retention Matrix; ensure records are complete and accurate.
- Issue internal corrective action requests (CARs) as required based on observed trends, and support interim action, root-cause analysis, corrective action, and preventive action and implementation where applicable.
- Support customer service for customer complaints using CAR processes.
- Maintain quality and performance indicator reports as required, including work-order accuracy, scrap, nonconforming material, and customer complaints.
- Support customer satisfaction in cost, quality, and delivery.
- Participate in improving products, processes, equipment, and methods.
- Solicit product and process improvement ideas and report them to supervision and management.
- Handle internal and external questions promptly and professionally.
- Maintain a clean and safe work environment.
- Continually seek to improve job efficiency and performance.
- Perform other reasonably related duties as assigned.
Benefits
- Bonus programs, including a $1,200 employee referral bonus paid in monthly increments and quarterly bonuses based on business-unit metrics.
- Medical, dental, and vision insurance, with flexible spending or health savings accounts; free high-deductible health plan for employee-only coverage; health insurance benefits available to new hires on day one.
- Company-provided short-term and long-term disability coverage.
- Employee Assistance Program, including legal and professional counseling services.
- Paid and unpaid vacation totaling six weeks, with the paid portion determined by years of service.
- Eight-week paid sabbatical for every 10 years of service.
- Paid holidays.
- Parental leave.
- 401(k) and Roth 401(k), with a 50% match up to 6% for participating employees.
- Tuition reimbursement for job-related and certificate programs.
- Dependent scholarship covering up to 100% of tuition costs for child dependents.
- Access to training grants such as GoingPro for professional development.
- Childcare flexible spending account.
- Tri-Share childcare program covering two-thirds of childcare costs.
- CareShare childcare assistance for those who do not qualify for Tri-Share.
- Annual company picnic, golf outing, and end-of-year celebration.
- Whitecaps baseball ticket raffles.
- Discounts at MVP Athletic Club, Stellantis, Bedslide, Enterprise rentals, and RX Optical.
- Clean work environment and smooth pace of work.
- Bi-weekly pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
