Quality Technician II

DHL (Supply Chain) • Fort Worth, TX

12d • Onsite

About The Position

Execute assigned tasks to support the establishment, maintenance, alignment, and continual improvement of the QA System. The role is responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, and quality assurance policies and procedures, while accommodating requests for support.

The position includes conducting quality audits and inspections, completing investigations and documenting findings, supporting training, and flexing to other areas as needed. The role also supports QA licensing, permit, and registration activities and works with Quality Assurance, Operations Performance, and Process Improvement teams on quality initiatives.

Requirements

• High school diploma or equivalent.
• Forklift operator certificate or satisfactory completion of a forklift training program within the first 30 days of employment.
• Ability to lift up to 50 pounds.
• Ability to stand and walk 10–12 hours a day.
• Excellent attention to detail.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to work independently.
• Good communication skills.

Nice To Haves

• Associate degree or equivalent in a related field of study.
• Manhattan WMS experience.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Perform quality audits, inspections, and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report QMS implementation, compliance, and effectiveness through audit activities, observation, review of quality metrics, and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit, and registration activities.
• Work with Quality Assurance, Operations Performance, and Process Improvement teams to progress quality initiatives.
• Complete quality investigations and document findings.
• Flex to other areas as needed.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED