Quality Technician II

DHL Supply Chain • Fort Worth, TX

10d • Onsite

About The Position

The Quality Technician II executes assigned tasks to support the establishment, maintenance, alignment, and continual improvement of the Quality Assurance System. The role is responsible for day-to-day quality assurance activities that ensure compliance with governmental regulations, customer requirements, and quality assurance policies and procedures, while accommodating requests for support.

This is a first-shift position, Monday through Friday, from 8:00 a.m. to 4:30 p.m., with mandatory overtime as needed. The role involves lifting up to 50 pounds and standing or walking for 10–12 hours a day. The technician conducts quality audits, completes quality investigations and documents findings, supports training, and is willing to flex to other areas.

Requirements

• High school diploma or equivalent.
• Forklift operator certificate or satisfactory completion of a forklift training program within the first 30 days of employment.
• Ability to lift up to 50 pounds and stand or walk 10–12 hours a day.
• Excellent attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to work independently.
• Good communication skills.

Nice To Haves

• Associate degree or equivalent in a related field of study.
• Experience with Manhattan WMS.

Responsibilities

• Perform quality audits, inspections, and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report the level of QMS implementation, compliance, and effectiveness through audit activities, observation, review of quality metrics, and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit, and registration activities.
• Work with Quality Assurance, Ops Performance, and Process Improvement teams to progress Quality initiatives.
• Complete quality investigations and document findings.
• Flex to other areas as needed.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED