Quality Systems Coordinator

thyssenkrupp Materials NA•Kennesaw, GA

18h•$50,000 - $60,000•Onsite

About The Position

tk accelis Materials Plus is looking for a Quality Systems Coordinator, who is passionate about continuous improvement, customer satisfaction, and maintaining world-class quality standards. In this role, you'll help drive our Quality Management System (QMS), support audit activities, investigate quality issues, and collaborate with teams to deliver exceptional products and services to our customers. If you thrive in a manufacturing environment, enjoy solving problems, and have a strong customer focus, we want to hear from you.

Requirements

High School Diploma or GED (post-secondary education preferred)
Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment
Experience with ISO 9001 and/or AS9100/AS9120 quality standards
Experience with root cause analysis and corrective action processes
Experience managing customer quality concerns, complaints, or returns
Strong communication, organizational, and problem-solving skills
Proficiency with Microsoft Office Suite
Strong commitment to workplace safety

Nice To Haves

Internal Auditor Certification
ASQ Certified Quality Engineer (CQE) certification
Six Sigma Green Belt certification
Customer-facing quality experience
Manufacturing, metals, or aerospace industry experience

Responsibilities

Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)
Conduct internal quality audits and assist with customer, registrar, and compliance audits
Serve as a primary point of contact for customer quality concerns, complaints, and returns
Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions
Lead and support corrective and preventive action (CAPA) initiatives
Track and document quality issues, audit results, and corrective actions
Support Lean and continuous improvement projects
Maintain visual management boards and quality documentation
Partner with cross-functional teams to improve product quality, processes, and customer satisfaction
Promote a culture of quality, safety, and operational excellence
Work safely in a warehouse environment while adhering to all safety policies and procedures