Quality Systems Coordinator

Insight Manufacturing S•Murphys, CA

8d•$24 - $30•Hybrid

About The Position

InSight Manufacturing Services is seeking an organized and detail-oriented Quality Systems Coordinator to join our Quality team. This position plays an important role in supporting the day-to-day coordination and administration of our Quality Management System and ensuring quality-related activities are properly documented, tracked, and completed. The ideal candidate is highly organized, comfortable managing multiple priorities, and able to communicate professionally with customers, suppliers, management, and internal departments.

Requirements

Strong organizational and time-management skills
Excellent attention to detail and recordkeeping
Strong written and verbal communication skills
Ability to manage multiple tasks and follow through on open items
Effective problem-solving skills
Ability to work collaboratively with customers, suppliers, coworkers, and management
Dependable and adaptable with a willingness to learn
Comfortable working with Microsoft Excel, Word, Outlook, and PowerPoint

Nice To Haves

Experience with ERP/MRP, quality management, or electronic document-management systems is a plus
Experience or training in ISO 9001 / Internal Auditing
Experience or training in 8D Corrective Actions
Experience or training in Root Cause Analysis
Experience or training in Quality Management Systems (QMS)
Experience or training in Document Control
Experience or training in Manufacturing quality processes

Responsibilities

Coordinate Nonconforming Material (NCMR) activities, including MRBs, RMAs, Quality Notifications (QNs), and Discrepant Material Reports (DMRs)
Manage customer and supplier RMAs from initiation through final disposition
Communicate with customers and suppliers regarding nonconforming material, returns, dispositions, and quality documentation
Coordinate Material Review Board (MRB) meetings and maintain accurate disposition records
Create and process rework shop orders within the ERP system
Coordinate and track internal 8D corrective actions and follow up on outstanding items
Maintain quality records, production travelers, inspection records, and other required documentation
Support Quality System document control, including updating, routing, organizing, and filing records
Gather and organize information used for quality metrics and KPIs, including scrap, customer scorecards, and corrective actions
Complete customer-requested quality and compliance documentation
Assist with audits, continuous improvement initiatives, and other Quality System projects
Provide backup support to the Quality Manager as needed