Quality Systems Coord

Refresco Careers•San Bernardino, CA

3d•Onsite

About The Position

The Quality Systems Coordinator reports to the Department Manager and provides comprehensive, efficient administrative support to the site Quality team. The role emphasizes accuracy and timely service to internal and external contacts while supporting quality objectives and compliance with health and safety policies, Good Manufacturing Practices (GMPs), PPE requirements, and applicable food quality and food safety standards, including SQF. The coordinator supports and maintains the facility’s food safety and quality management systems, including development, implementation, maintenance, and continual improvement of the SQF System. The role manages laboratory supply procurement and inventory, processes related invoices and purchase orders, maintains SQF document control, monitors corrective actions, assists with audits, coordinates management and HACCP reviews, verifies quality data, manages Certificates of Analysis, and maintains quality performance indicators. At sites producing alcohol, the position also oversees receipt and delivery processes for alcohol and requires sensory tasting by employees who are at least 21 years old. This position operates in a fast-paced, structured, and supervised production plant. The schedule is listed as 7:00 a.m.–3:30 p.m.; weekdays, weekends, afternoons, evenings, and overnight work may be required, and overtime may be scheduled as needed. The environment includes moving equipment, noise requiring hearing protection, and potentially very hot or relatively cold temperatures; the laboratory is temperature controlled. No travel is anticipated. The position has pronounced pressure related to deadlines, production quotas, accuracy, and similar demands.

Requirements

Bachelor’s degree or diploma in Food Science, Quality, or a related discipline.
Minimum 3 years of experience in Quality within a manufacturing environment.
Comprehensive knowledge of quality systems, including GMP, HACCP, and SQF; certification required.
Proficiency in Excel, Word, SAP, and PowerPoint.
Ability to analyze and solve problems and be results oriented.
Organized and detail oriented, with adaptability to change.
Excellent verbal and written interpersonal and communication skills.
Ability to maintain accurate and detailed records of inspections and tests.
Commitment to high ethical standards in quality assurance activities.
Ability to adapt to changing production environments and requirements.
Clear and concise communication with production staff and management.
For plants co-packaging alcoholic beverages, sensory tasting requires the employee to be at least 21 years old.

Nice To Haves

Experience in food or beverage manufacturing is preferred.

Responsibilities

Adhere to health and safety policies and procedures, GMPs, and PPE requirements.
Follow food quality and food safety requirements established by corporate standards, customers, and governing bodies, including SQF.
Maintain high standards of accuracy and efficiency for Quality Department administrative tasks and provide support to the QA team.
Oversee procurement and inventory of laboratory supplies, including reagents, water treatment chemicals, and microbiological materials.
Process invoices for laboratory supplies accurately and on time.
Support and maintain compliance with third-party food safety and quality certification requirements and the facility’s quality management systems.
Develop, implement, maintain, and continually improve the SQF System and ensure compliance with relevant food safety and quality requirements.
Issue and process Quality Department purchase orders in a timely and accurate manner.
Maintain SQF program document control, including SOPs, policies, internal audits, and corrective actions.
Monitor and facilitate corrective actions to ensure timely resolution.
Assist with plant audits for GMP and SOP compliance and prepare actionable summary reports for leadership.
Facilitate Management Review meetings and ensure leadership reviews and updates the SQF program annually.
Organize and coordinate annual Food Safety/HACCP reviews and reviews before process changes.
Communicate Quality performance data and update specifications for co-pack-produced products.
Verify Quality Control and Assurance data daily for consistency and compliance.
Manage ingredient and reagent Certificates of Analysis, including organic certifications.
Compile and maintain Quality KPIs and contribute to the Plant Dashboard and data reporting.
Help identify and implement process improvements to the facility’s SQF and quality SOPs.
Uphold and ensure facility-wide adherence to Food Safety and Food Quality policies and procedures.
At alcohol-producing sites, oversee alcohol receipt and delivery processes in compliance with regulatory and quality standards.