Quality Supervisor - 1st Shift

GXO Logistics•Rural Hall, NC

13d

About The Position

The Quality Supervisor establishes, implements, and maintains the processes for the Quality Management System (QMS). The role provides guidance and education, ensures organizational policies and procedures are followed, and helps maintain a positive and productive work environment. The position is scheduled for 1st shift, Monday through Friday, 8:00 AM to 5:00 PM, with availability to work all shifts as needed in a 24/7 operational environment.

Requirements

At least 2 years of relevant work experience.
Experience with Microsoft Office and computerized scanner equipment.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
Ability to lift objects of various shapes, sizes, and weights.
Ability to stand, sit, or walk for extended periods.
Ability to reach, including overhead, bend, climb, push, pull, twist, squat, and kneel.
Ability to tolerate hot or cold warehouse environments.

Nice To Haves

Bachelor's degree in Logistics or a related field.
2 years of managerial or supervisory experience.
Bilingual in English and Spanish.
Experience in an AS9100 or ISO environment.
Warehousing or Third-Party Logistics (3PL) experience.
Experience with Warehouse Management Systems (WMS), material handling equipment and storage media, distribution and inventory management, ERP systems, LEAN warehousing, ISO, QMS, and meeting facilitation.
Knowledge of OSHA, Environmental Health and Safety, and Material Safety Data Sheets regulations and compliance.
Ability to generate quality metrics and reports.

Responsibilities

Execute the QMS according to documented policies and procedures and applicable international quality standards.
Review the QMS at planned intervals for continuing suitability, adequacy, and effectiveness; assess improvement opportunities and the need for system changes.
Provide high-level reporting on QMS performance and recommend improvements.
Serve as the site audit authority for internal and external company audits.
Post company quality policies and provide policy training to ensure they are understood, implemented, and maintained at all levels.
Review facility and departmental training, status, and setup at required intervals, and ensure training requirements are met in a timely manner.
Execute corrective and preventive actions, including initiating and recommending solutions and managing projects; verify implementation until defects are corrected.
Implement quality initiatives at facilities as required.