Supervisor, Quality 1st Shift

Ferrara•DeKalb, IL

2d•$81,225 - $113,715•Onsite

About The Position

The Supervisor, Quality is a hands-on leader responsible for maintaining product safety, quality standards, and team performance in a food manufacturing operation. Reporting to the Manager, Quality, this role supervises and coaches technicians and leads, supports daily performance, and works across teams to ensure compliance with food safety and quality standards. The Supervisor also strengthens Good Manufacturing Practices (GMPs) and promotes continuous improvement. The role is based in person in DeKalb; schedules may vary and are subject to change.

Requirements

Demonstrated leadership experience.
Strong communication and interpersonal skills.
Minimum 2 years of experience in a food manufacturing leadership role.
Experience with SAP S4Hana, Red Zone, TraceGains, SharePoint, and Microsoft Office products; SAP S4Hana is preferred.

Nice To Haves

Bachelor of Science degree in Food Science, Microbiology, Chemistry, or a related field preferred.
HACCP certification, PCQI certification, and experience with GFSI audits such as FSSC ISO 22000 or SQF are a plus.
Previous sanitation experience strongly preferred.

Responsibilities

Oversee quality and food safety practices during operations.
Maintain product holds and develop corrective actions (CAPA), using root cause analysis as needed and monitoring CAPA effectiveness.
Schedule and approve timecards in the time-and-attendance system, assign tasks, and provide ongoing training and mentoring.
Monitor processes and procedures for effectiveness and continuous improvement.
Initiate and track trend NCRs/CAPAs for deviations.
Participate as a member of the internal audit team and take part in scheduled food safety and facility GMP audits.
Coordinate pre-operational, post-operational, and glass/brittle-plastic inspections.
Serve as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
Maintain the food safety plan as part of the food safety team and update SOPs as required.
Ensure associates at all levels are trained on quality programs.
Share best practices with other Ferrara supervisors and managers.
Perform and maintain the environmental monitoring and product testing programs.
Trend monthly KPI data for the Quality Manager and assist with reports for senior leadership.