Quality & Staff Education Coordinator

Main Line Health•Radnor, PA

About The Position

The Quality & Staff Education Coordinator coordinates quality programs for Main Line Health’s Home Health & Hospice program. The role has primary responsibility for coordinating, planning, and implementing the home health and hospice Quality Assessment Performance Improvement (QAPI) plan, and for coordinating and facilitating performance-improvement activities intended to improve patient outcomes. The coordinator audits clinical performance, quality indicators, and outcomes of care against internal and external standards; supports compliance with federal and state home health regulations and accreditation standards; coordinates the ADR response and Medicare denial and appeal process; and prepares for and coordinates survey-readiness activities. The role also coordinates education related to quality and performance improvement in collaboration with Clinical Nurse and Therapy Educators. The position is scheduled Monday through Friday on the day shift. Main Line Health offers tuition reimbursement of up to $6,000 per year, based on full- or part-time status, and up to 240 hours of paid time off per year, also based on employment status. Employee discounts and free employee parking are also offered.

Requirements

  • Experience in education, performance improvement, or management.
  • Working knowledge of Medicare Conditions of Participation, Joint Commission standards, OSHA, and infection control.
  • Bachelor’s degree in a health-related field.
  • Current Pennsylvania licensure as a Registered Nurse, Physical Therapist, or Occupational Therapist.

Nice To Haves

  • Three to five years of home care or hospice experience.
  • Master’s degree in Nursing, Physical Therapy, Occupational Therapy, Healthcare Administration, Business Administration, or another related field.
  • Relevant performance-improvement, project-management, or nursing certification.

Responsibilities

  • Coordinate, plan, and implement the Home Health & Hospice Quality Assessment Performance Improvement (QAPI) plan.
  • Coordinate and facilitate performance-improvement activities to improve outcomes for patients receiving home care and/or hospice services.
  • Audit clinical performance, quality indicators, and outcomes of care against internal and external standards.
  • Ensure adherence to federal and state home health regulations and accreditation standards.
  • Coordinate the ADR response and Medicare denial and appeal process.
  • Prepare for and coordinate survey-readiness activities.
  • Coordinate quality and performance-improvement education in collaboration with Clinical Nurse and Therapy Educators.

Benefits

  • Tuition reimbursement up to $6,000 per year, based on full- or part-time status.
  • Up to 240 hours of paid time off per year, based on full- or part-time status.
  • Employee discounts on activities, services, and vendors.
  • Free employee parking.
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