Quality Specialist

Hormann Career Portal•Puyallup, WA

14d•Onsite

About The Position

The Quality Assurance Specialist supports the development, administration, and continuous improvement of the Quality Management System (QMS) at the Puyallup facility. The role connects Quality with Operations, Engineering, Customer Service, and other functional teams to help ensure quality requirements are understood, documented, followed, and continuously improved. It combines quality system administration with hands-on operational support, including maintaining records, coordinating follow-up activities, supporting inspections and audits, tracking nonconforming material and corrective actions, analyzing quality data, and helping develop and implement standard work. The position helps make the QMS part of everyday practice by ensuring issues are identified, actions are completed, standards are established, and improvements become part of how the organization operates. Work is split between an office and manufacturing floor, with regular interaction with production and warehouse environments.

Requirements

An associate or bachelor's degree in quality, business, manufacturing, engineering, or a related field is preferred; equivalent experience will also be considered.
Two or more years of experience in quality assurance, manufacturing, operations, document control, or a related role is preferred.
Strong organizational, follow-up, and prioritization skills.
Strong attention to detail while maintaining an understanding of the larger process.
Ability to communicate and work effectively with employees at all levels and across multiple departments.
Strong written and verbal communication skills.
Basic understanding of root cause analysis and structured problem-solving methodologies.
Ability to analyze data and identify trends or recurring issues.
Proficiency with Microsoft Office.
Ability to learn new systems quickly and work independently as well as part of a cross-functional team.
Must be able to follow applicable safety requirements while working in manufacturing areas.

Nice To Haves

Experience working within a manufacturing environment.
Experience with ISO 9001 or a structured Quality Management System.
Experience with nonconformance, corrective action, audits, inspections, or document control.
Experience with SharePoint, Microsoft Forms, Power BI, Jira, or similar workflow and data-management systems.

Responsibilities

Support the daily administration and continued development of the Quality Management System, including quality records, forms, procedures, and work instructions.
Support document control activities to help ensure current approved documents are available where needed.
Assist with the management and tracking of nonconforming material, containment activities, and product dispositions.
Support customer complaint, corrective action, and quality issue tracking, including following assigned actions through completion.
Participate in structured problem-solving and root cause activities to help prevent recurrence.
Support product inspections, increased inspection activities, spot audits, and verification of standard work.
Collect, organize, and analyze quality data; maintain reports, dashboards, logs, and performance metrics.
Support internal audits and preparation for external or certification audits.
Assist departments with creating and maintaining standard work, procedures, and work instructions.
Support employee training related to quality procedures, tools, and processes.
Communicate quality issues, lessons learned, customer feedback, and improvement opportunities throughout the facility.
Participate in cross-functional continuous improvement activities and help identify practical process improvements.
Spend time in production areas to understand processes, verify requirements, and support employees with quality-related needs.
Promote a culture where quality is viewed as a shared responsibility across the organization.
Perform other quality-related duties as assigned.