Quality Resident/Automotive Liaison

TRIGO Global Quality Solutions • Fort Wayne, IN

5d • $22 - $24 • Onsite

About The Position

TRIGO is hiring a part-time Quality Resident Engineer / Automotive Liaison to work at the GM plant in Fort Wayne, Indiana, for an estimated 15 hours per week. The main objective is to prevent formal customer claims through preventive and corrective actions. The role builds and maintains customer relationships, represents TRIGO professionally, and facilitates communication between the customer and OEM. It identifies problems and improvement opportunities, keeps plants and customers informed about quality issues and corrective actions, and provides regular customer-team updates and reports. The position supports new builds, product launches, testing, and engineering changes, and coordinates customer-approved sorting and repair work. The role reports to the TRIGO Country Resident Manager and assigned customer contacts. The position may require being available to work on call at any time. TRIGO states it will not sponsor employment-based immigration cases for this role.

Requirements

• Excellent written and verbal communication skills.
• Process and process-control knowledge.
• Ability to identify and implement standardized work.
• Root cause analysis and corrective action reporting skills.
• Experience with process and product audits.
• Shipping and receiving knowledge.
• Strong personality and ability to give direction and lead teams.
• Ability to handle pressure and ambiguous situations.
• Eagerness to take on new challenges and responsibilities.
• Reliability and self-motivation.
• Strong integrity.
• Ability to build long-term, mutually beneficial customer relationships.
• Ability to be available to work on call at any time.

Nice To Haves

• Experience sequencing automotive parts.
• Tier 1 experience.

Responsibilities

• Build strong relationships with customers at the plant.
• Represent TRIGO professionally and build customer trust.
• Keep communication open between the customer and OEM.
• Suggest ways to improve quality and processes.
• Quickly identify and solve problems before they become bigger issues.
• Keep plants informed about problems and corrective actions.
• Update customers on claim status and progress.
• Attend customer meetings as needed.
• Stay up to date on quality and technical topics.
• Provide regular updates and reports to the customer team.
• Support new builds, product launches, testing, and engineering changes.
• Coordinate sorting and repair work when approved by the customer.
• Prevent formal customer claims through preventive and corrective actions.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed