Quality & Performance Improvement Coordinator-RN

Valley Children’s Healthcare • Madera, CA

3d • $57 - $82 • Onsite

About The Position

The Quality and Performance Improvement department plays an important role in maintaining high standards of care, creating a culture of continuous improvement leading to optimal patient outcomes. As a dedicated support department, we actively collaborate with both clinical and non-clinical staff to ensure relevant, appropriate data collection, and analysis with the primary goal of improving patient outcomes. Our responsibilities include the organization and coordination of Performance Improvement projects across the organization, providing education on Quality Improvement methodologies, streamline processes, increasing efficiency, and reducing waste. Focusing on data-driven decision-making, our department is committed to ensuring data integrity that involves exploring innovative ways of data utilization, identifying trends in processes, and improving systems to make working with data more efficient. The department exemplifies high standards, collaboration, education, and process improvement to support a culture of inquiry, ensuring the development of Best Practice.

With a focus on patients with a broad range of complex cardiac conditions across the continuum of care, assists in the development, implementation, and evaluation of the overall quality and patient safety program. This position is accountable for: 1) supporting the organization's performance improvement process; 2) providing stewardship for the medical staff, nursing and other clinical professional peer review processes; and 3) identifying performance trends, as well as prioritizing and recommending improvements. Investigates specific areas of concern as identified by leadership.

In collaboration with Quality and Heart Center program leadership, provides consultation and assistance to medical, administrative, and other staff regarding peer review, performance improvement, patient safety and other quality-of-care issues. The Quality Coordinator translates clinical and operational data into actionable information; supports the monitoring and evaluation of quality, safety and patient experience outcomes; and participates in initiatives designed to improve care and services provided to patients and families. The incumbent identifies performance trends, formulates conclusions, and develops recommendations to support continuous improvement efforts within the Heart Center and across the organization.

Requirements

• Associates Degree related field (required)
• RN - Registered Nurse License - CA-BRN - California Board of Registered Nursing (required)
• Minimum four (4) years progressively responsible experience (required)
• Minimum five (5) years related field (required)
• Minimum four (4) years recent experience or knowledge of healthcare regulations including TJC, Title XXII and other regulatory standards. (required)
• Demonstrated progressive computer and presentation skills.
• Demonstrated excellent written and verbal communication skills.
• High level clinical problem-solving and critical thinking skills are a must.

Nice To Haves

• Bachelors Degree (preferred)
• CPHQ - Certified Professional in Healthcare Quality - NAHQ - National Association for Healthcare Quality (preferred) Or CPPS - Certified Professional in Patient Safety - CBPPS - Certification Board for Professionals in Patient Safety (preferred)
• Performance improvement and quality management experience are a plus.

Responsibilities

• Supporting the organization's performance improvement process
• Providing stewardship for the medical staff, nursing and other clinical professional peer review processes
• Identifying performance trends, as well as prioritizing and recommending improvements
• Investigating specific areas of concern as identified by leadership
• Providing consultation and assistance to medical, administrative, and other staff regarding peer review, performance improvement, patient safety and other quality-of-care issues
• Translating clinical and operational data into actionable information
• Supporting the monitoring and evaluation of quality, safety and patient experience outcomes
• Participating in initiatives designed to improve care and services provided to patients and families
• Identifying performance trends, formulating conclusions, and developing recommendations to support continuous improvement efforts within the Heart Center and across the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree