QUALITY MEDICAL ASSISTANT (FT 32 HRS.) 0QM01

Penobscot Valley Hospital•Lincoln, ME

About The Position

The Quality Medical Assistant reviews patient data in the electronic medical record and other sources to gather information needed for quality measures. The role maintains an accurate, current quality dashboard, identifies data trends and care gaps with the quality and clinic teams, and prepares data for quarterly Clinic Quality Committee meetings and required agency reporting. The employee also participates in an annual review of practice policies and procedures and recommends changes as needed. The position supports the hospital-wide Quality Improvement Program and department-specific initiatives, recommends process improvements, reports quality issues in service delivery, and maintains a focus on quality improvement and organizational excellence. The employee is expected to participate in emergency and disaster preparedness planning and drills when requested, and to assist with the hospital’s response to real emergency or disaster events within their professional and personal abilities. This is a full-time, salaried position scheduled for 32 hours per week. A PVH employment application is required. Job offers are contingent upon a background check and completion of a pre-employment physical.

Requirements

  • Medical Assistant Certificate.
  • Three years of experience in a hospital or clinic setting.
  • Self-motivated and self-directed.
  • Good communication skills and ability to work as a team player.
  • Organized and able to manage multiple tasks.

Nice To Haves

  • Quality improvement experience.
  • Computer skills.

Responsibilities

  • Review patient data in the electronic medical record and other information sources to obtain information needed to meet quality measures.
  • Document quality data on the quality dashboard monthly and keep it accurate and up to date.
  • Identify data trends and work with the quality and clinic teams to identify and address gaps in care in a timely manner.
  • Organize and prepare data for quarterly Clinic Quality Committee meetings.
  • Prepare accurate data and report it to required agencies by reporting deadlines.
  • Participate annually in reviewing practice policies and procedures and propose changes as needed.
  • Participate in the hospital-wide Quality Improvement Program and support and implement department-specific quality initiatives and projects.
  • Recommend process improvements and report quality issues in service delivery.
  • Participate in emergency and disaster preparedness planning and drills when requested, and assist with the hospital’s response to real emergency or disaster events within the scope of professional and personal ability.
  • Provide education to peers and work collaboratively as a team member.

Benefits

  • Section 125 Cafeteria Benefits Plan.
  • Employer-paid portion of health plan costs for employees with 30 or more authorized hours; partial subsidy for dependent health insurance.
  • Dental, basic life, and disability insurance for employees with 30 or more authorized hours.
  • Part-time employees are eligible for dental, life, and disability coverage and may participate in the health insurance plan.
  • 403(b) plan.
  • Earned time off accrual.
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