Quality Manager - WH

Howco Group Vacancies•Houston, TX

About The Position

The Quality Manager champions and leads quality-related activities in the US, embedding continuous improvement into day-to-day operations and ensuring that ISO 9001, API Q1, and aerospace accreditations are maintained. The role maintains the quality system in line with company policy, customer requirements, and national and international standards, and contributes as part of the management team to the company’s strategic and operational targets and overall business aims. The role monitors and reports on quality management system performance, manages audits and supplier quality activities, and coordinates the resolution of nonconformances, corrective actions, management of change, concessions, and customer complaints. The Quality Manager also fulfills the quality representative role defined in ISO 9001, liaising with the Group Quality Manager as necessary.

Requirements

Significant experience in Quality Assurance activities.
Good knowledge of ISO 9001 or equivalent standards and auditing practices.
Good computer and IT skills, with experience of ERP systems.
Excellent communication skills combined with professionalism.
Customer-focused approach.
Organizational and time management skills.
Ability to make decisions and take responsibility for them.

Responsibilities

Ensure tasks and work comply with company health and safety, environmental, and quality policies and procedures, and champion those policies and procedures.
Maintain the quality system in line with company policy, customer requirements, and national and international standards.
Lead the US Quality function and embed continuous improvement methodologies in day-to-day activities.
Analyze and improve current processes by establishing relevant KPI metrics.
Manage the internal audit schedule and coordinate and conduct internal and external audits.
Coordinate customer complaints and internal and supplier nonconformance dispositions.
Monitor and advise on quality management system performance, producing performance data and reports against set KPIs.
Coordinate customer and supplier concessions.
Manage the Approved Suppliers List and conduct supplier audits.
Coordinate customer and third-party quality audits.
Manage and resolve nonconformances, corrective actions, management of change, and customer complaints; ensure root causes are closed where appropriate to prevent recurrence.
Fulfill the quality representative role defined in ISO 9001, liaising with the Group Quality Manager as necessary.
Manage quality management system calibration requirements monthly.
Maintain safe work conditions and workstations.
Produce a monthly QA scorecard covering nonconformances, customer complaints, calibration, and cost of quality.
Contribute as part of the management team to the company’s strategic and operational targets and overall business aims.