Quality Manager

Charter Next Generation•Ontario, OH

12d•Onsite

About The Position

The Quality Manager manages quality and janitorial personnel at CNG’s manufacturing plant in Ontario, Ohio. The role oversees inspection and testing activities, reviews testing data, and ensures materials, facilities, and products meet applicable ASTM, internal, and customer requirements. It also manages customer complaints and investigations, corrective and preventive actions, audits, equipment calibration and troubleshooting, and compliance with BRCGS standards, safety standards, and standard operating procedures. The position is onsite and scheduled for days. The Quality Manager is expected to foster team engagement and development, communicate strategy and results, and support quality training in coordination with plant management. The role requires knowledge of government and industry quality codes and standards, along with experience in quality management and people leadership.

Requirements

Bachelor’s degree in Engineering, Business Management, or another related field; an equivalent combination of education or work experience is also accepted.
At least 5 years of work experience in a Quality role.
At least 3 years of experience leading people.
Demonstrated ability to organize work, set priorities, and make sound decisions.
Strong leadership and management capabilities, with effective team communication.
Working knowledge of industry standards, Statistical Process Control (SPC), Total Quality Management (TQM), Lean manufacturing, and other continuous process improvement initiatives.
Strong computer and mathematical skills.
Strong work and personal ethics.
Strong interpersonal skills.
Excellent oral communication and technical writing skills.

Nice To Haves

Specialization in Engineering or Quality management preferred.

Responsibilities

Create a positive work atmosphere focused on team engagement and development.
Manage and direct Quality and janitorial personnel for the manufacturing plant.
Assist team members with inspection and testing activities to maintain continuous control over materials, facilities, and products.
Review testing data and oversee testing according to ASTM, internal, and customer requirements.
Manage customer complaints, investigations, and corrective and preventive actions.
Maintain working knowledge of government and industry quality codes and standards.
Support quality training programs for key personnel in conjunction with plant management.
Maintain calibration and troubleshoot testing equipment.
Communicate strategy and results to the team.
Manage third-party system audits, customer audits, and internal audits.
Comply with BRCGS standards, safety standards, and standard operating procedures.