Quality Manager

Vanguard EMS•Beaverton, OR

About The Position

Vanguard EMS, Inc. is a service-focused company that emphasizes serving its customers, suppliers, and communities. The Quality Manager provides quality management leadership and collaborates with senior management to ensure high product quality. The position plans, administers, and supports ISO and ITAR requirements that advance business objectives. The role oversees quality plans and quality-system processes, serves as the primary interface with customers and suppliers on quality issues, and supports continuous improvement across quality, cost, and cycle times. It also provides technical support and leads quality improvement plans across functional groups. The Quality Manager manages Facility Clearance workflows and may provide hands-on support or leadership in the capacity of an FSO, AFSO, or Insider Threat Program Senior Official (ITPSO). This position is based in a manufacturing work environment. Periodic travel may be required. The employee uses computer and telephone equipment and performs activities such as handling objects, tools, or controls; reaching; stooping; kneeling; crouching; talking; and hearing. Close and distance vision are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Bachelor’s degree.
  • Five years of experience with Quality Management Systems documentation and process requirements.
  • Experience and working knowledge of production and support processes.
  • Intermediate proficiency with computer systems, including MS Office, data entry, and graphic applications.
  • Knowledge of algebra and geometry (shop math) and all aspects of world-class manufacturing.
  • Excellent problem-solving, customer service, critical-thinking, analytical, and organizational skills.
  • Ability to initiate process improvements, apply Lean concepts, and use problem-solving techniques.
  • Ability to work comfortably with all functional areas affected by the Quality System.
  • Excellent written and oral communication skills, including communicating in person, by phone, email, internet, or in writing in a positive, professional manner.
  • Existing Secret-level clearance or the ability and willingness to obtain one.

Nice To Haves

  • Master’s degree in Business or a related subject.
  • ISO 9001 Internal Auditing Certification or equivalent.
  • Experience in ISO 9001, ISO 13485, and/or AS9100.
  • Five or more years of experience in a manufacturing environment or as a Quality Manager or higher at a small- to mid-sized electronics manufacturing company.
  • Experience as an FSO, AFSO, or ITPSO.

Responsibilities

  • Ensure quality plans comply with the Quality System.
  • Serve as the primary interface with customers and suppliers on quality issues, including formal responses to customer corrective action requests.
  • Stop delivery of products that do not comply with supplier, customer, or quality requirements.
  • Lead continuous process improvement across quality, cost, and cycle times.
  • Provide technical support and implement specific quality improvement plans across functional groups.
  • Bring dispositions for suspect and non-conforming material to closure.
  • Determine and implement appropriate statistical techniques, inspection policies, and testing policies.
  • Manage and optimize Facility Clearance workflows, providing hands-on support or leadership as an FSO, AFSO, or ITPSO.
  • Implement the control of non-conforming product policy, material review board procedure, corrective and preventive action policy, and document control process.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with employer match.
  • Up to 120 hours of earned paid time off in the first year of employment.
  • Paid holidays.
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