Quality Manager

Altium Packaging•Franklin, MA
•Onsite

About The Position

Leads administration of quality, process, and business improvement efforts. Interacts with customers and suppliers on quality and performance issues. May have direct reports to implement some aspects of the policies and procedures within the quality function. This role champions a safety culture, ensures a safe work environment, and cultivates safe behavior. It involves setting goals and objectives for team members and assisting with their accomplishment. The Quality Manager audits the facility for compliance with GMP standards and maintains plant compliance with corporate quality requirements. They ensure that testing standards, procedures, and equipment provide reliable results and prevent the shipment of defective products. This role leads problem-solving and process improvement initiatives with the plant and customers to achieve resolution and elimination of product issues. It also involves training, mentoring, and developing technicians and peers in the application of Quality tools such as SPC, DOE, Centerlining Process, Control Plans, and Problem Solving. The Quality Manager establishes plant audit and standards, procedures, and equipment to provide accurate test results and provides methods for measuring product. They visit customer sites to understand customer processes and assist with quality problem-solving issues. Compliance with regulatory agencies, AIB, IMS, and the company's good manufacturing standards is required. The role utilizes approved statistical standards like CPK and Tz. Maintaining testing laboratory equipment accurately calibrated and in proper repair is essential. The Quality Manager ensures successful new product launches by overseeing clear specification development, process capability definition, and attainment of customer satisfaction on initial shipments. They analyze processes and systems to create continuous process improvements through measurement, analysis, and improvement plans. This role also involves interviewing employment candidates, authorizing personnel hires, and authorizing employment actions of plant personnel. Developing and improving the skills and knowledge of immediate staff and hourly personnel, including maintaining training and development documentation, is also a key responsibility. Reasonable mandatory overtime may be required due to business needs.

Requirements

  • 3-5 Years Quality Experience

Nice To Haves

  • SPC
  • DOE
  • Centerlining Process
  • Control Plans
  • Problem Solving
  • CPK
  • Tz

Responsibilities

  • Champion a safety culture, ensure a safe work environment and cultivate safe behavior.
  • Sets goals and objectives for team members, assists with their accomplishment.
  • Audit facility for compliance with GMP standards and maintain plant in compliance with corporate quality requirements.
  • Ensures that testing standards, procedures, and equipment provide reliable results and prevent shipment of defective products.
  • Lead problem-solving and process improvement with the plant and the customer to achieve resolution and elimination of product issues.
  • Train, Mentor and develop technicians and peers to be skilled experts in the application of Quality tools (SPC, DOE, Centerlining Process, Control Plans, Problem Solving, etc.).
  • Establishes plant audit and standards, procedures, and equipment to provide accurate test results.
  • Provide methods of measuring product.
  • Visit customer sites to gain knowledge of customer process and assist with quality problem-solving issues.
  • Comply with regulatory agencies, AIB, IMS and company's good manufacturing standards
  • Utilizes approved statistical standards such as CPK, Tz and others.
  • Maintain testing laboratory equipment accurately calibrated and in proper repair.
  • Provide for successful new product launches, by ensuring clear specification development, process capability definition, and attainment of customer satisfaction on initial shipments.
  • Analyze processes and systems to create continuous process improvements through measurement, analysis and improvement plans.
  • Interview employment candidates and authorizes personnel hires.
  • Authorizes employment actions of plant personnel.
  • Develop and improve the skill and knowledge of immediate staff and hourly personnel; will maintain training and development documentation.
  • Reasonable mandatory overtime may be required due to business needs.

Benefits

  • medical
  • dental
  • vision plans
  • company holidays
  • vacation days
  • tuition reimbursement
  • learning and training opportunities
  • bonus potential
  • 401(k) plan with company contributions
  • rewards and recognition programs
  • opportunities to make a difference in the community
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