Leads administration of quality, process, and business improvement efforts. Interacts with customers and suppliers on quality and performance issues. May have direct reports to implement some aspects of the policies and procedures within the quality function. This role champions a safety culture, ensures a safe work environment, and cultivates safe behavior. It involves setting goals and objectives for team members and assisting with their accomplishment. The Quality Manager audits the facility for compliance with GMP standards and maintains plant compliance with corporate quality requirements. They ensure that testing standards, procedures, and equipment provide reliable results and prevent the shipment of defective products. This role leads problem-solving and process improvement initiatives with the plant and customers to achieve resolution and elimination of product issues. It also involves training, mentoring, and developing technicians and peers in the application of Quality tools such as SPC, DOE, Centerlining Process, Control Plans, and Problem Solving. The Quality Manager establishes plant audit and standards, procedures, and equipment to provide accurate test results and provides methods for measuring product. They visit customer sites to understand customer processes and assist with quality problem-solving issues. Compliance with regulatory agencies, AIB, IMS, and the company's good manufacturing standards is required. The role utilizes approved statistical standards like CPK and Tz. Maintaining testing laboratory equipment accurately calibrated and in proper repair is essential. The Quality Manager ensures successful new product launches by overseeing clear specification development, process capability definition, and attainment of customer satisfaction on initial shipments. They analyze processes and systems to create continuous process improvements through measurement, analysis, and improvement plans. This role also involves interviewing employment candidates, authorizing personnel hires, and authorizing employment actions of plant personnel. Developing and improving the skills and knowledge of immediate staff and hourly personnel, including maintaining training and development documentation, is also a key responsibility. Reasonable mandatory overtime may be required due to business needs.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed