Quality Manager - Nondestructive Test (NDT)

Boeing • Mesa, AZ

2d • Onsite

About The Position

The Boeing Company’s Boeing Defense, Space and Security organization is seeking a Quality Manager for the Non-Destructive Testing (NDT) and Precision Inspection Team in Mesa, Arizona. This is an onsite quality-management role and a key member of the leadership team. The manager leads a group of approximately 20 direct reports and guides technical strategies that strengthen compliance, repeatability, and sustainability across the Quality Organization.

The role oversees compliance across multiple NDT and precision-inspection disciplines throughout the product lifecycle, from training and certification through inspection, documentation, and records retention. It manages resources so inspections meet customer and technical requirements and program commitments. The manager works with Operations, Quality, Engineering, regulatory agencies, suppliers, partners, customers, and other stakeholders to resolve issues affecting component build, testing, and delivery.

The manager monitors team performance against program and functional commitments, analyzes quality results and trends, develops and executes project and process plans, implements policies and procedures, and sets operational goals. The position serves as the initial escalation point for team issues, leads change management with cross-functional partners, and drives functional excellence, corrective actions, risk mitigation, and first-time quality. The manager communicates business vision and status, engages employees and leadership, and promotes continuous improvement in cost, quality, delivery, job satisfaction, and customer satisfaction.

The position is expected to be 100% onsite in Mesa, Arizona. It is a first-shift role, although additional shifts may be required to support program objectives; shift differential may be available for second- or third-shift work. Candidates must complete Boeing’s First-Line Leader Assessment as part of the selection process. Successful candidates must satisfy the company’s Conflict of Interest assessment process and U.S. export-control requirements. The role does not require a security clearance, is not safety-sensitive, and does not offer employment visa sponsorship. Relocation assistance is not negotiable.

Requirements

• At least one year of experience in a leadership role, such as team leader, temporary manager, large-scale cross-functional project or program management, or formal manager experience; alternatively, completion of Boeing’s internal “Exploring Leadership” course.
• More than 5 years of experience in NDI (non-destructive inspection) or NDT (non-destructive test).
• More than 5 years of experience with Quality and/or Manufacturing processes and organizations.
• More than 3 years of experience developing and maintaining relationships and partnerships with stakeholders, such as customers, suppliers, peers, or partners.
• Proficiency using the Microsoft Office Suite.
• Experience using schematics, blueprints, sketches, manuals, technical documents, written and verbal information, applicable procedures, codes, and ordinances.
• Must meet U.S. export-control compliance requirements as a U.S. Person, as defined by 22 C.F.R. §120.62.
• Must complete Boeing’s First-Line Leader Assessment as part of the selection process.
• Successful candidates must satisfy the company’s Conflict of Interest assessment process.

Nice To Haves

• Bachelor’s degree or higher.
• Current ASNT Level II or Level III certification in one or more NDT methods.
• Leadership experience with technical employees.
• More than 3 years of experience with precision test and measurement devices.
• Experience developing or evaluating cost/price proposals and business cases.

Responsibilities

• Manage, develop, and motivate approximately 20 direct reports while fostering a culture of safety, quality, and continuous improvement.
• Acquire and manage resources to ensure inspections meet customer and technical requirements and required commitment dates.
• Provide leadership oversight for organizational compliance across inspection disciplines and throughout the product lifecycle, including training, certification, inspection, documentation, and records retention.
• Oversee NDT compliance with Boeing, industry, and customer requirements across ultrasonic, radiographic, eddy current, penetrant, and magnetic particle testing methods.
• Manage NDT method audit surveillances, process-control monitoring, measurement and test equipment reviews, asset-inventory accountability reviews, and technician proficiency and certification reviews.
• Oversee precision inspection compliance for new and used parts using measurement and test equipment ranging from hand tools to coordinate measuring machines (CMMs).
• Manage precision-inspection method surveillances, planning reviews, program-control assessments, equipment reviews, asset-inventory reviews, technician proficiency assessments, and area and environmental compliance reviews.
• Coordinate with Operations, Quality, Engineering, regulatory agencies, and suppliers or partners to resolve issues affecting component build, testing, and delivery.
• Develop and maintain strategic partnerships with customers, stakeholders, peers, partners, and direct reports.
• Monitor group performance against program and functional commitments; analyze results, metrics, and trends to inform team strategy and quality performance.
• Develop and execute project and process plans, implement policies and procedures, and set operational goals.
• Serve as the initial escalation point for team issues and triage and de-escalate challenges with affected parties.
• Lead change management in collaboration with and through influence of cross-functional partners.
• Develop functional excellence for Quality across supported programs.
• Communicate business vision, strategies, program and project status, and other relevant information to leadership, peers, customers, and employees; participate in leadership meetings, give presentations, and listen to employee concerns and suggestions.
• Promote continuous improvement by deploying enterprise best practices and engaging employees to improve cost, quality, delivery, employee job satisfaction, and customer satisfaction.
• Work across organizational and functional boundaries to execute programs, drive improvements and corrective actions, identify and mitigate risks, and improve first-time quality.

Benefits

• Competitive base pay and variable compensation opportunities.
• Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
• Shift differential may be available when working second or third shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed