Quality Manager - Nondestructive Test (NDT)

Boeing•Mesa, AZ
•$112,200 - $151,800•Onsite

About The Position

The Boeing Company is seeking a Quality Manager for the Non-Destructive Testing (NDT) and Precision Inspection Team within Boeing Defense, Space and Security (BDS), based onsite in Mesa, Arizona. The position is a key member of the leadership team and leads inspection professionals in developing and implementing technical strategies that strengthen compliance, repeatability, and sustainability within the Quality Organization. The manager develops and maintains relationships with customers, stakeholders, peers, partners, suppliers, and direct reports. The role oversees NDT and precision inspection compliance with Boeing, industry, and customer requirements across the product lifecycle. It manages resources and a group of roughly 20 direct reports, monitors performance against program and functional commitments, analyzes metrics and trends, and leads continuous improvement, corrective actions, and risk mitigation. The manager develops and executes project and process plans, policies, procedures, and operational goals; serves as the initial escalation point for team issues; and collaborates across functions to resolve issues affecting component build, test, and delivery. The position is expected to be 100% onsite. It is primarily a first-shift position, though additional shift requirements may apply to support program objectives. Candidates must complete the Boeing First-Line Leader Assessment as part of the selection process. The role requires satisfaction of the Company’s Conflict of Interest assessment process and U.S. export control eligibility as a U.S. Person. Boeing will not sponsor employment visas. This position is not safety sensitive and does not require a security clearance. Relocation assistance is not negotiable.

Requirements

  • At least one year of experience in a leadership role (such as team leader, temporary manager, large-scale cross-functional project or program management, or formal manager experience), or completion of Boeing’s internal course “Exploring Leadership.”
  • More than 5 years of experience in NDI (non-destructive inspection) or NDT (non-destructive test).
  • More than 5 years of experience with Quality and/or Manufacturing processes and organizations.
  • More than 3 years of experience developing and maintaining relationships and partnerships with stakeholders, such as customers, suppliers, peers, and/or partners.
  • Proficiency with the Microsoft Office Suite.
  • Experience using schematics, blueprints, sketches, manuals, technical documents, written and verbal information, applicable procedures, codes, and ordinances.
  • Must complete the Boeing First-Line Leader Assessment as part of the selection process.
  • Must satisfy the Company’s Conflict of Interest assessment process.
  • Must meet U.S. export control compliance requirements as a U.S. Person.

Nice To Haves

  • Bachelor’s degree or higher.
  • Current ASNT Level II or Level III certification in one or more NDT methods.
  • Leadership experience with technical employees.
  • More than 3 years of experience with precision test and measurement devices.
  • Experience developing or evaluating cost/price proposals and business cases.

Responsibilities

  • Manage, develop, and motivate a group of roughly 20 direct reports while fostering safety, quality, and continuous improvement.
  • Acquire and manage resources so inspections meet customer and technical requirements and support commitment dates.
  • Provide leadership oversight for organizational compliance across inspection disciplines throughout the product lifecycle, including training, certification, inspection, documentation, and record retention.
  • Oversee NDT compliance for Ultrasonic Testing (UT), Radiographic Testing (RT), Eddy Current Testing (ET), Penetrant Testing (PT), and Magnetic Particle Testing (MT), including audits, process controls, test-equipment reviews, asset accountability, and technician proficiency and certification reviews.
  • Oversee precision inspection compliance for new and used parts, including inspection method surveillances, planning reviews, program control assessments, test-equipment reviews, asset accountability, technician proficiency assessments, and area and environmental compliance reviews.
  • Interface with Operations, Quality, Engineering, regulatory agencies, and suppliers or partners to resolve issues affecting component build, test, and delivery; develop and maintain strategic partnerships.
  • Monitor group performance against program and functional commitments.
  • Analyze results, metrics, and trends to influence team strategy and quality performance.
  • Develop and execute project and process plans, implement policies and procedures, and set operational goals.
  • Act as the initial escalation point for team issues and challenges, triaging and de-escalating them with impacted parties.
  • Lead change management by collaborating with and influencing cross-functional partners.
  • Develop functional excellence for Quality across supported programs.
  • Communicate business vision, strategies, program and project status, and other relevant information to leadership, peers, customers, and employees; conduct and participate in leadership meetings and presentations, and listen to employee concerns and suggestions.
  • Promote continuous improvement by deploying enterprise best practices and engaging employees to improve cost, quality, delivery, job satisfaction, and customer satisfaction.
  • Work across organizational and functional boundaries to execute programs, drive improvements and corrective actions, identify and mitigate risks, and increase first-time quality.

Benefits

  • Competitive base pay and variable compensation opportunities.
  • Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
  • Shift differential may be available when working second or third shift.
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