Quality Manager - Off-Site Manufacturing

Atkore•Phoenix, AZ

13d•Onsite

About The Position

Atkore/Unistrut Construction is hiring a Quality Manager for its Phoenix, Arizona prefab facility. Reporting to the site Operations Manager, this role leads the facility’s quality function, identifies opportunities for continuous improvement, develops corrective and preventive measures, and implements actions to improve quality and customer compliance. The Quality Manager represents the Quality function on assigned project teams and works cross-functionally with production and other facility teams. The role leads quality technicians and is accountable for site quality, safety, delivery, and cost. Responsibilities include investigating customer complaints and product or component rejections; maintaining quality-system and project documentation; managing specifications and customer compliance; analyzing and presenting quality data; supporting production with process- and material-related quality issues; conducting internal audits and employee training; and leading process improvements and validations using Lean, Six Sigma, and other quality tools. The position also reviews build specifications and Certificates of Conformance, writes validation protocols, and requires the ability to read blueprints and fly 3D design models. In the first three months, the manager is expected to build relationships, learn facility processes and requirements, establish baseline quality metrics, and present a prioritized improvement plan. Within six months, the manager is expected to take ownership of the quality function, standardize quality processes and records, and implement performance reviews, audits, training, and validated improvements. Within twelve months, the manager is expected to establish a sustainable, data-driven Quality Management System, demonstrate measurable quality improvements, develop a proactive quality culture, and deliver an annual quality review.

Requirements

Bachelor’s degree in Engineering, Construction, or equivalent.
A minimum of five (3) years of quality management experience in a manufacturing environment is required; the posting states both “five” and “(3).”
Knowledge of manufacturing processes, inspection methods, gauging, and measuring techniques.
Excellent communication skills across all levels of the organization.
Experience managing teams and supporting and driving company values and initiatives from a leadership level.
Working knowledge of quality systems and software.
Advanced proficiency in Microsoft Office packages.
Ability to read blueprints and fly a 3D Design Model.

Nice To Haves

Proficiency in Navisworks Manage, Revit, and Inventor.

Responsibilities

Lead the Quality department and be accountable for site quality, safety, delivery, and cost.
Lead quality technicians and work cross-functionally with production management to improve quality.
Investigate and document root causes of customer complaints and product or component rejections.
Generate and maintain Quality System documentation and ensure customer compliance.
Create, manage, and maintain quality specification processes for all projects.
Analyze and present quality data to the management team.
Support production personnel in communicating and resolving process- and material-related quality issues.
Support facility cost-reduction and process-improvement projects using FMEA, process capability, Gage R&R, SPC, Pareto analysis, and other Lean and Six Sigma tools.
Conduct periodic internal Quality System audits to verify effective establishment and maintenance and compliance with customer requirements.
Coordinate with supervisors to develop and conduct training on quality standards, measurement devices, quality alerts, and procedure changes.
Work with supervisors to identify, implement, and validate process changes.
Review and adhere to job specifications and requirements, and ensure builds comply.
Review Certificates of Conformance as needed.
Write protocols and perform validations of new or improved builds and processes.
Participate in Lean Manufacturing and facility initiatives.
Build relationships with Operations, Production, Engineering, project teams, and quality technicians; learn facility processes, project specifications, customer requirements, and the existing Quality Management System.
Establish baseline metrics for complaints, rejections, nonconformances, rework, and corrective actions, and present a prioritized improvement plan.
Assume ownership of the quality function; standardize project quality plans, investigations, corrective actions, and customer compliance records.
Implement regular quality performance reviews, internal audits, and employee training; lead and validate measurable process improvements.
Establish a sustainable, data-driven Quality Management System and develop a proactive quality culture through coaching, cross-training, preventive controls, and lessons learned.
Deliver an annual quality review summarizing performance, improvements, remaining risks, and priorities for the next year.