Site Quality Manager

Jabil•Florence, KY

About The Position

The Site Quality Manager represents the quality function and provides technical support, in coordination with internal support groups, on issues affecting manufacturing. The role develops and maintains quality assurance plans, process routings, inspection processes, training, and document-control systems. It reviews supplier and customer discrepancies, coordinates corrective and preventive actions, analyzes defect trends, and supports supplier and customer quality needs. The position also provides technical and logistical guidance to quality engineering staff and promotes compliance with company procedures and applicable quality documentation requirements, including ISO, EN4600, and GMP. Preferred qualifications focus on quality control for liquid cooling and fluid-handling systems used in high-performance computing, AI, and data center applications. The role may support testing, validation, root-cause investigations, performance analysis, supplier collaboration, and product qualification for thermal management assemblies and fluid-bearing systems.

Requirements

Bachelor's degree and two years of related experience, or an equivalent combination of education and experience.

Nice To Haves

Experience developing quality control methodologies for liquid cooling systems, coolant distribution units, heat exchangers, manifolds, cold plates, pumps, valves, hoses, tubing, and related fluid-handling equipment.
Experience with pressure testing, leak testing, flow verification, hydrostatic testing, and fluid-system integrity validation.
Ability to analyze fluid-system performance data, including flow rates, pressure differentials, temperature gradients, heat-transfer efficiency, and coolant quality metrics.
Experience with qualification and validation of fluid dynamics and thermal management systems for high-performance computing, AI, or data center applications.
Experience investigating coolant leaks, flow restrictions, contamination events, pressure losses, thermal excursions, and component failures.
Knowledge of statistical methods and engineering analysis for process capability and quality performance.
Ability to establish inspection criteria and acceptance standards for thermal management assemblies and fluid-bearing systems in collaboration with cross-functional teams.
Experience validating materials and assemblies for liquid cooling compatibility, including wetted materials, seals, fittings, pumps, heat exchangers, and coolant systems.
Experience supporting first article inspections, process validations, and product qualification activities involving thermal transfer and fluid-system performance.
Knowledge of industry standards and customer specifications for pressure-containing systems, leak testing, thermal performance, and fluid cleanliness.

Responsibilities

Develop and maintain QA plans and process routings that reflect intended and actual activities.
Participate in initial process design, development, and implementation to support quoting activities.
Evaluate and support inspection processes through inspection aids and instruction guidelines.
Develop and implement specialized training sessions for applicable functions.
Review and maintain documentation files and develop systems for document storage and access.
Review supplier and customer discrepancies and coordinate and track corrective and preventive actions.
Analyze defect trends occurring at customer sites, suppliers, and internally.
Participate in vendor survey activities as applicable.
Encourage proactive supplier participation and assist with supplier process improvement efforts when possible.
Interface with departments on policies and procedures, particularly ISO, EN4600, and GMP documentation.
Monitor departmental activities and provide technical and logistical guidance and support to quality engineering staff as applicable.
Provide technical support to customers on quality issues as needed.
Focus corrective action efforts using SPC data and corrective-action tracking tools, and create and implement meetings, procedures, or team-building concepts as needed.
Serve as liaison between Jabil and suppliers or customers on quality-related issues.
Improve technical support for the quality organization.
Follow applicable safety and health rules and regulations and comply with company security procedures.
Develop and implement quality control methodologies for liquid cooling and associated fluid-handling equipment.
Perform and evaluate pressure, leak, flow, hydrostatic, and fluid-system integrity testing.
Review fluid-system performance data, including flow rates, pressure differentials, temperature gradients, heat-transfer efficiency, and coolant quality metrics.
Support qualification and validation activities for fluid dynamics and thermal management systems.
Investigate root causes of coolant leaks, flow restrictions, contamination, pressure losses, thermal excursions, and component failures.
Use statistical methods and engineering analysis to evaluate process capability and quality performance.
Collaborate with design, manufacturing, supplier quality, and reliability engineering teams to establish inspection criteria and acceptance standards.
Validate incoming materials and assemblies for compatibility with liquid cooling applications.
Support first article inspections, process validations, and product qualification activities involving thermal transfer and fluid-system performance.
Ensure compliance with applicable standards and customer specifications for pressure-containing systems, leak testing, thermal performance, and fluid cleanliness.