Quality Manager - Portland, TN

North American Stamping•Portland, TN
•Onsite

About The Position

North American Stamping Group is hiring an experienced Quality Manager for its Portland, Tennessee, Plant 2 facility. As a key leader on the Manufacturing Operations team, the Quality Manager is responsible for the plant Quality Management System and for maintaining customer and NASG quality standards and policies. The role supports the plant team in resolving quality concerns, drives corrective and preventive actions and continuous improvement, and develops engineering and technical staff in the Quality department. The position serves as the plant QMS Management Representative and the customer contact for quality issues. It oversees quality performance, documentation, audits, containment, and improvement activities, and collaborates with production, operations, and new product development teams. The role also manages the department budget and establishes and executes its annual strategy for improving key metrics. North American Stamping Group is a privately held company founded in 1978 and an industry leader in automotive stampings and automated assemblies. Its products serve areas including seating, ride control, exhaust components, heat shields, noise, vibration and harness (NVH), chassis and structural components, and window regulators.

Requirements

  • Bachelor's degree in metrology, industrial, mechanical, electrical, or electronics engineering.
  • At least 5 years of Quality experience in a manufacturing facility.
  • At least 3 years of experience leading a quality function in a manufacturing facility.
  • At least 3 years of experience working in automotive manufacturing.
  • Advanced understanding of Control Plans, FMEAs, Flow Diagrams, and In-Process Inspection.
  • Advanced knowledge of IATF 16949.
  • Advanced knowledge of GD&T, SPC, Gage R&R, and gage use.
  • Knowledge of APQP, PPAP, MSA, and Core Tools.
  • Advanced understanding of problem solving and root cause analysis.
  • Detail-oriented and able to work with minimal supervision.
  • Strong leadership abilities.
  • Demonstrate and model a hands-on, involved, Go-See approach.
  • Highly organized with strong interpersonal communication skills.
  • Ability to work a schedule that allows completion of the job on a daily basis.
  • Proficiency with Microsoft Office, including Word, Outlook, and Excel.
  • Ability to travel within Canada, Mexico, and the continental United States by automobile or plane; passport required.

Nice To Haves

  • Six Sigma Black Belt.
  • Minitab proficiency.

Responsibilities

  • Manage the process for evaluating current state and developing plans for training and development of engineers and technicians in problem solving, improvement tools, and communication methods.
  • Serve as the customer contact for quality issues and represent NASG as needed to resolve them.
  • Monitor, report, and improve plant quality performance metrics.
  • Ensure the creation and maintenance of Control Plans, FMEAs, Flow Diagrams, and In-Process Inspection documentation.
  • Provide guidance to Production on part inspection.
  • Advise Production on inspection, SPC, and gage use.
  • Participate in MRB reviews and product containment activities.
  • Oversee plant Corrective and Preventive Action process activities to ensure timely and effective resolution.
  • Participate in the Layered Audit process.
  • Participate in New Product Development as necessary.
  • Participate in the APQP process and ensure completion of plant APQP tasks.
  • Support and assist the Early Product Containment team by providing leadership and basic quality direction.
  • Work closely with the operations team to resolve quality concerns or questions.
  • Support internal, external, and customer audits as required.
  • Serve as the Management Representative for the plant QMS.
  • Coordinate individual, team, and plant improvement activities.
  • Manage the department budget.
  • Establish and execute the department strategy plan for year-over-year continuous improvement in key department metrics.
  • Continuously evaluate department processes for adherence and identify and execute process-design improvements to increase department efficiency and effectiveness.
  • Provide additional support as deemed necessary by Management.
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