Quality Manager - Portland, TN

North American Stamping Group•Portland, TN
•Onsite

About The Position

North American Stamping Group is seeking an experienced Quality Manager for its Portland, Tennessee, Plant 2 facility. As a key leader on the Manufacturing Operations team, the Quality Manager is responsible for the plant’s Quality Management System (QMS), maintaining customer and NASG quality standards and policies, supporting the plant team in resolving concerns, driving corrective and preventive actions and continuous improvement, and developing engineering and technical staff in the Quality department. The role manages plant quality performance, customer quality issues, audits, product containment, and quality documentation and processes. It also coordinates improvement activities, oversees the department budget, and establishes and executes the department’s annual strategy for continuous improvement. The work takes place in an open office and in manufacturing environments including stamping, welding, assembly, grinding, washing, receiving, shipping, and sorting. Potential travel within Canada, Mexico, and the continental United States by automobile or plane is required; a passport is required for travel.

Requirements

  • Bachelor’s degree in metrology, industrial, mechanical, electrical, or electronics engineering.
  • At least 5 years of quality experience in a manufacturing facility.
  • At least 3 years of experience leading a quality function in a manufacturing facility.
  • At least 3 years of experience working in automotive manufacturing.
  • Advanced understanding of Control Plans, FMEAs, Flow Diagrams, and In-Process Inspection.
  • Advanced knowledge of IATF 16949.
  • Advanced knowledge of GD&T, SPC, Gage R&R, and gage use.
  • Knowledge of APQP, PPAP, MSA, and Core Tools.
  • Advanced understanding of problem-solving and root cause analysis.
  • Detail oriented and able to work with minimal supervision.
  • Strong leadership abilities.
  • Demonstrated hands-on, involved, Go-See approach.
  • Highly organized with strong interpersonal communication skills.
  • Ability to work a schedule that allows completion of the job on a daily basis.
  • Proficient with Microsoft Office, including Word, Outlook, and Excel.
  • Ability to travel within Canada, Mexico, and the continental United States by automobile or plane; passport required for travel.

Nice To Haves

  • Six Sigma Black Belt.
  • Minitab proficiency.

Responsibilities

  • Manage the process for evaluating current state and developing plans to support training and development of engineers and technicians in problem-solving, improvement tools, and communication methods.
  • Serve as the customer contact for quality issues and represent NASG as needed to resolve them.
  • Monitor, report, and improve plant quality performance metrics.
  • Ensure the creation and maintenance of Control Plans, FMEAs, Flow Diagrams, and In-Process Inspection documentation.
  • Guide Production on part inspection and advise on inspection, SPC, and gage use.
  • Participate in MRB reviews and product containment activities.
  • Oversee plant Corrective and Preventive Action process activities to ensure timely and effective resolution.
  • Participate in the Layered Audit process.
  • Participate in New Product Development as necessary.
  • Participate in the APQP process and ensure completion of plant APQP tasks.
  • Support and assist the Early Product Containment team by providing leadership and basic quality direction.
  • Work closely with the operations team to resolve quality concerns or questions.
  • Support internal, external, and customer audits as required.
  • Serve as the plant QMS Management Representative.
  • Coordinate individual, team, and plant improvement activities.
  • Manage the department budget.
  • Establish and execute the department strategy plan for year-over-year continuous improvement in key department metrics.
  • Continually evaluate department processes for adherence and identify and execute process-design improvements to increase department efficiency and effectiveness.
  • Provide support where deemed necessary by Management, in addition to performing primary duties.
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