Quality Manager

Indevco North America•Longview, TX

About The Position

The Quality Manager provides technical and quality leadership across the production process. The role oversees the Quality System, analyzes production and supplier sample data, communicates findings to appropriate personnel, and ensures compliance with applicable requirements. The Quality Manager participates in daily and monthly quality and safety audits of equipment and personnel. The position works across quality leadership, production operations, environmental and food-safety compliance, employee training, technical trials, customer support, and continuous improvement. Work takes place in office, laboratory, and manufacturing environments, with regular time on the production floor. Occasional travel to customer or supplier locations and flexibility outside standard business hours may be required to support audits, production issues, trials, or urgent quality matters.

Requirements

Bachelor’s degree in quality systems/management, chemical engineering, polymer science, or a related field; equivalent education and relevant experience may be considered.
Five or more years of progressive quality experience in a manufacturing environment, including experience leading quality systems, audits, corrective actions, and continuous improvement.
Supervisory or management experience developing employees, coordinating cross-functional work, and communicating with customers and suppliers.
Experience with ISO-based quality management systems and internal auditing.
Ability to communicate and work well with others and demonstrate a basic understanding of computers.
Ability to understand products produced at the facility, including technical data and performance on customers’ equipment; basic laboratory machine functions; Quality Systems and Food Safety standards; and flexible packaging, including inline printing and blown film.
Ability to safely access production and laboratory areas, operate standard office and testing equipment, and wear required personal protective equipment.
The work may involve prolonged sitting or standing, walking, bending, reaching, climbing stairs, and occasionally lifting or carrying materials, samples, or equipment weighing up to 25 pounds.

Nice To Haves

Experience maintaining ISO certification.
Experience with SQF, regulatory compliance, and flexible packaging manufacturing, particularly blown film or inline printing.
Professional quality certification, such as ASQ Certified Quality Manager or Certified Quality Auditor.

Responsibilities

Improve quality and eliminate waste through work, decisions, and communication.
Stop operations that fail to meet customer expectations or violate approved quality or safety standards.
Collaborate with other INDEVCO Group divisions to drive improvements and continuously improve processes.
Ensure compliance with applicable environmental standards and requirements and ensure day-to-day machine operations follow Quality System policies and procedures.
Promote teamwork and safe operation, hold self and others accountable to safety guidelines, and keep the work area clean and organized.
Ensure machine preventive maintenance is performed according to schedule.
Initiate and support improvement initiatives and perform other duties as instructed by the Plant Manager.
Maintain training in the Quality System and internal auditing, and train others within the facility.
Maintain open communication with employees and promptly review and address improvement ideas and operational concerns.
Maintain familiarity with laboratory equipment and understand testing data.
Coordinate with the sales group on new projects and potential jobs.
Develop and maintain workflows for technical trials, distribute reports, and recommend changes needed to meet customer goals.
Research materials, pricing, and related purchasing activities.
Maintain ISO Quality System certification and SQF certification and compliance.
Develop custom tools to improve technical and quality workflows.
Visit customers to review product performance issues and recommend improvements as needed.
Manage verification, validation, and best practices in IPL’s Food Safety Plan as determined by the Food Safety Management System.
Manage Personnel Processing Practices in IPL’s Food Safety Plan as determined by the Food Safety Management System.
Make run/don’t-run decisions with input from the Plant Manager, Production Manager, and/or Technical Manager.
Meet safety targets and ICORE standards, safety audit timelines, environmental compliance requirements, quality targets, and equipment and support-equipment installation timelines.