Quality Manager

Lear Corporation•Surrey Township, MI

22d•Onsite

About The Position

As a member of the Quality Team, the Quality Manager will be responsible for leading the execution and deployment of the organization's Strategic Quality Plan in conjunction with the plant leadership team and serves as the Management representative for the Quality management system. Manages quality resources to ensure product flow consistent with established internal standards, industry standards, government regulations and customer requirements. Provides total quality leadership to customers, suppliers, and all internal stakeholders. The Role: Your work will include, but not be limited to: Manages the Quality / customer interface to proactively assure requirements are understood and satisfied. Responsible for the problem resolution process, whether internal or customer identified issue, which includes ensuring timing deadlines are meet and using standard reporting tool (8D or customer specified report variant). Responsible for Customer Scorecard performance and engaging the applicable department or area in root cause/corrective action activity if not meeting requirements. Manages the Plant Quality Department which includes: Day to day activity Employee recruitment Budget Resource allocation Employee assessment and development Supplier Management Leads, implementation, and verification of the appropriate Quality Management Systems throughout the operation, providing quality leadership and support in the development and launch of new products, processes including leading Plant APQP activity and Customer and Supplier PPAP. Oversees and/or may lead the auditing of internal Quality Systems and industry quality system requirements (i.e., TS16949, VDA, ISO 9001, etc.) Monitors production part approval (PPAP) documentation to assure that customers’ requirements are met in new or modified products and processes. Analyzes organizational Quality Metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level. Ensures functional participation in product development and launch activities including identification of customer expectations, manufacturing, and ongoing production test support. Approval for process (pre-production/production) related quality documentation which includes the Control Plan, Standard Work Instructions, permit for deviation. Validates Quality Lab and verification of associated product and/or evaluation requirements. Confirms the completion of daily production line startup verification (includes Poka-Yoke’s). Owns the initiation and authorizes closure of product containment activity including the following: Standard Work Instructions are published and approved including the verification of containment personnel trained to SWI’s. Confirm any identified gaging identified for the activity is in place and containment personnel have been verified in its use (MSA). Measurement Systems Analysis verification for measurement tools and devices used within the production process or its support. Has the authority and the responsibility to stop any process or product delivery in case of a non-conformance of customer expectations, safety, or environmental risks.

Requirements

Bachelor’s Degree in Business Management, Engineering, or a technical field from an accredited institution.
Minimum six (6) years working in the Quality function within a manufacturing environment.
Minimum of two (2) years in a supervisor or leadership role.
Proficient with Microsoft Office applications (Word, Excel, PowerPoint, etc.)
Ability to read and interpret drawings to ensure the understanding of the agreed quality parameters and product specific requirements.
Experience in quality tools and process/production control methods listed below: APQP, Control Plans, FMEA, GD&T, MSA, PPAP, SPC
Expert in problem solving and analytical skills using 8D methodology: Is-Is Not, Fishbone Diagram, Brainstorming, Affinity Diagrams, Three legged 5 Why

Responsibilities

Manages the Quality / customer interface to proactively assure requirements are understood and satisfied.
Responsible for the problem resolution process, whether internal or customer identified issue, which includes ensuring timing deadlines are meet and using standard reporting tool (8D or customer specified report variant).
Responsible for Customer Scorecard performance and engaging the applicable department or area in root cause/corrective action activity if not meeting requirements.
Manages the Plant Quality Department which includes: Day to day activity, Employee recruitment, Budget, Resource allocation, Employee assessment and development, Supplier Management.
Leads, implementation, and verification of the appropriate Quality Management Systems throughout the operation, providing quality leadership and support in the development and launch of new products, processes including leading Plant APQP activity and Customer and Supplier PPAP.
Oversees and/or may lead the auditing of internal Quality Systems and industry quality system requirements (i.e., TS16949, VDA, ISO 9001, etc.)
Monitors production part approval (PPAP) documentation to assure that customers’ requirements are met in new or modified products and processes.
Analyzes organizational Quality Metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level.
Ensures functional participation in product development and launch activities including identification of customer expectations, manufacturing, and ongoing production test support.
Approval for process (pre-production/production) related quality documentation which includes the Control Plan, Standard Work Instructions, permit for deviation.
Validates Quality Lab and verification of associated product and/or evaluation requirements.
Confirms the completion of daily production line startup verification (includes Poka-Yoke’s).
Owns the initiation and authorizes closure of product containment activity including the following: Standard Work Instructions are published and approved including the verification of containment personnel trained to SWI’s. Confirm any identified gaging identified for the activity is in place and containment personnel have been verified in its use (MSA).
Measurement Systems Analysis verification for measurement tools and devices used within the production process or its support.
Has the authority and the responsibility to stop any process or product delivery in case of a non-conformance of customer expectations, safety, or environmental risks.