Quality Makeup Lead

Fanatics Collectibles•Sunnyvale, TX

2d•Onsite

About The Position

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. The Quality Lead oversees the quality control activities for their designated area of operations. This role manages quality associates, enforcing standards to ensure only products meeting company and customer specifications are released. The Lead drives process improvements, provides coaching and training, and delivers regular performance metrics on rejection trends, rework rates, and on-time delivery. Ownership in the rework decision process, coordinate with operations on non-conformities, and support CAPA activities to sustain a robust quality system.

Requirements

Familiarity with Microsoft Office and quality management systems (QMS) software.
Experience with conducting quality inspections and addressing quality issues.
Strong attention to detail and analytical skills.
Excellent communication and interpersonal abilities.
Prolonged periods of standing and walking throughout the manufacturing facility.
Ability to lift and carry materials and equipment weighing up to 35 pounds.
Regular bending, stooping, and kneeling to monitor machinery, inspect WIP, and handle materials.
Frequently reaching overhead and below shoulder level to access materials.
Compliance with all safety protocols and regulations regarding PPE usage (including safety glasses, gloves, ear protection, etc.).
Exposure to a manufacturing environment with varying temperatures, noise levels, and potential hazards.
Tolerance for working in conditions that may include dust, fumes, and strong odors.
Ability to remain alert and focused during long shifts and high-pressure situations.
Close vision at 20 inches or less.
Distance Vision (clear vision at 20 ft. or more).
Color Vision (the ability to identify and distinguish colors).
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).
Depth Perception (three-dimensional vision, ability to judge distance and spatial relationships).
Ability to Adjust Focus (ability to adjust eyes to bring an object into focus).

Nice To Haves

Experience in Quality Management, Manufacturing, or related field preferred; equivalent experience considered.
Sports Trading Card experience a plus.
Print industry experience a plus.
Bi-lingual / Spanish speaking a plus.

Responsibilities

Serve as the primary on-floor authority in determining whether cards meet quality specifications.
Ensure consistency in defect identification, classification, disposition, and documentation within the rework process.
Oversee makeups in area of ownership.
Oversee quality holds in area of ownership.
Assist with investigation and reports on product non-conformities; participate in root cause analysis and corrective/preventive action (CAPA) processes.
Assist in the development and implementation of quality control systems and procedures.
Assist with training initiatives for employees regarding quality processes and standards.
Signing off on 1st Articles and Transfer documentation.
Oversee records and document control processes.
Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.