Quality Makeup Lead

Fanatics Collectibles•Sunnyvale, TX
•Onsite

About The Position

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. The Quality Lead oversees the quality control activities for their designated area of operations. This role manages quality associates, enforcing standards to ensure only products meeting company and customer specifications are released. The Lead drives process improvements, provides coaching and training, and delivers regular performance metrics on rejection trends, rework rates, and on-time delivery. Ownership in the rework decision process, coordinate with operations on non-conformities, and support CAPA activities to sustain a robust quality system.

Requirements

  • Experience in Quality Management, Manufacturing, or related field preferred; equivalent experience considered.
  • Familiarity with Microsoft Office and quality management systems (QMS) software.
  • Experience with conducting quality inspections and addressing quality issues.
  • Strong attention to detail and analytical skills.
  • Excellent communication and interpersonal abilities.

Nice To Haves

  • Sports Trading Card experience a plus
  • Print industry experience a plus.
  • Bi-lingual / Spanish speaking a plus

Responsibilities

  • Serve as the primary on-floor authority in determining whether cards meet quality specifications.
  • Ensure consistency in defect identification, classification, disposition, and documentation within the rework process.
  • Oversee makeups in area of ownership
  • Oversee quality holds in area of ownership
  • Assist with investigation and reports on product non-conformities; participate in root cause analysis and corrective/preventive action (CAPA) processes.
  • Assist in the development and implementation of quality control systems and procedures.
  • Assist with training initiatives for employees regarding quality processes and standards.
  • Signing off on 1st Articles and Transfer documentation.
  • Oversee records and document control processes.
  • Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.
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