Quality Lead (1st Shift)

Crown Technical Systems•Dallas, TX

6d•Onsite

About The Position

Crown Technical Systems, a Flex Company, designs and manufactures customized power distribution and protection systems, including relay and control panels, medium voltage switchgear, and enclosures. The Quality Lead role is based in Dallas, Texas. Flex plans to spin off its Cloud and Power Infrastructure segment into Axiom, an independent publicly traded company, with the spin planned for Q1 2027. If the spin occurs, this role will support Axiom, which focuses on critical digital infrastructure and power and thermal management solutions for AI data centers and other mission-critical applications. Reporting to the Quality Assurance Manager, the Quality Lead leads a team of QC Inspectors and technicians in quality assurance activities, including receiving, inspecting, and staging materials. The schedule is Monday through Friday, 6:00 AM to 2:30 PM. The role involves inspecting and testing products and materials throughout production, documenting and evaluating test results, and recommending improvements to product quality and manufacturing processes. The lead also assigns and evaluates team duties, arranges quality-related training, maintains records and reports, and helps ensure labor relations requirements are met. The position requires prolonged standing and repetitive tasks, occasional lifting, pushing, or pulling of up to 50 pounds, and the ability to operate testing equipment or gauges with dexterity and accuracy. Inspections require bending, stretching, kneeling, squatting, and moving through the production facility. PPE such as gloves, safety glasses, a hard hat, and ear protection must be worn on the production floor.

Requirements

High school diploma or equivalent.
At least 2 years of related QA experience in manufacturing, warehousing, or shipping and receiving.
Thorough understanding of the product and/or process being inspected.
Ability to work well with others and maintain a professional environment.
Excellent written and oral communication skills.
Ability to handle multiple projects while maintaining attention to detail.
Proficiency in Microsoft Office Suite or related software as needed to complete reports.
Ability to stand for prolonged periods and perform repetitive tasks.
Ability to lift, push, and/or pull up to 50 pounds at times.
Dexterity and accuracy to operate testing equipment or gauges.
Ability to bend, stretch, kneel, and squat to perform inspections, and traverse the production facility.
Ability to wear required PPE on the production floor, including gloves, safety glasses, a hard hat, and ear protection.

Responsibilities

Inspect and test products at various stages of the production process.
Establish testing procedures to determine product dimensions and mechanical, electrical, or chemical characteristics.
Set up and conduct tests on materials, parts, or finished products to measure performance under varied conditions.
Document test results and evaluate data after products have been tested.
Prepare summaries comparing products with existing quality and reliability standards.
Suggest changes to product manufacturing to achieve the best possible quality.
Recommend methods to minimize scrap and leftover materials.
Select and assign quality control duties and evaluate team members’ performance in their assigned roles.
Arrange training to improve quality control measures and ensure labor relations requirements are met.
Maintain records and reports, issue correspondence, review errors and their causes, and advise on corrective actions.
Lead QC Inspectors and technicians in QA activities, including receiving, inspecting, and staging materials.