1st Shift Quality Assurance Lead

Misfits Market•Northlake, IL

13h

About The Position

Misfits Market is a mission-driven grocery delivery company focused on reducing food waste and making sustainable, high-quality groceries more affordable. The Quality Assurance Lead is an operations team member who prioritizes food safety and quality in the warehouse and performs final quality checks on outbound customer orders. This role reports to the Quality Supervisor and may represent the fulfillment center when the QC Supervisor is absent. The position is scheduled Saturday through Wednesday, 5:00 a.m. to 1:30 p.m., at $21.00 per hour with weekly pay. The work includes inspecting orders, documenting product and picking issues, identifying upstream packing errors, escalating food safety concerns, and helping train team members. The role is performed in a refrigerated environment of approximately 36 degrees.

Requirements

Authorized to work in the United States.
Experience or comfort working in a refrigerated environment at approximately 36 degrees.
Strong verbal communication skills.
Willingness to work overtime and/or possible weekends if business needs require it.
Ability to thrive in a repetitive, fast-paced environment.
Strong interpersonal skills.
Ability to lift up to 50 pounds repetitively, with or without reasonable accommodation.
Ability to stand, squat, kneel, and bend repetitively, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
Bilingual English/Spanish skills preferred.
Experience working in a food-based environment.

Responsibilities

Maintain a safe and healthy work environment by following standards and procedures and complying with state and local regulations for a food-based facility.
Perform final quality assurance inspections on outbound customer orders, checking for missing, damaged, or improperly packed items.
Document and maintain accurate, legible records of warehouse food products, including discarded and damaged products from various departments.
Verify the accuracy of orders or products; the posting does not specify what is to be verified.
Identify and report potential food safety or quality problems, escalating them promptly to the QC or Operations Supervisor.
Use heatmap data to identify and address packing errors upstream in the production line.
Document and maintain accurate, legible records of picking errors, including missing, damaged, and out-of-stock items.
Manage time and changing priorities effectively to minimize downtime in receiving and production departments.
Use interpersonal communication skills to train new team members on company processes.
Serve as backup to the QC Supervisor and QC Lead, and represent the fulfillment center when the QC Supervisor is absent.
Follow facility food safety rules, personal hygiene standards, and Good Distribution Practices expectations.
Promptly escalate food safety hazards and immediately halt production lines if product integrity is or may be compromised.