Quality Assurance Technician 1st Shift

GoMacro LLC•Viola, WI

About The Position

The Quality Assurance Technician ensures food safety through quality assurance practices and quality control testing. In coordination with the Quality Lead, this role assists with food safety procedures, enforcement, and resolution of quality- and food-safety-related issues. On-the-job training is available to help new hires acquire the required skills and competencies. The position performs daily laboratory tests on incoming ingredients and finished products, maintains accurate paper and computer records, analyzes results, and reports non-conformances. It monitors and enforces FDA-regulated Good Manufacturing Practices (GMPs), documents hourly GMP checks, and addresses non-conformances. The technician also monitors production and sanitation quality, performs hourly product checks and production audits, verifies labels at product changeovers and startups, and records and helps investigate foreign materials. The role monitors GMPs among employees and may provide corrective action and coaching. No travel is required.

Requirements

High school diploma or GED.
Proficient communication and interpersonal skills, including the ability to teach, coach, and deliver results.
Ability to understand and gather information, analyze it, and report results to management.
Good time-management skills to balance everyday workload with additional assignments and projects.

Nice To Haves

Previous experience in a laboratory setting is preferred but not required.

Responsibilities

Perform daily laboratory procedures on incoming ingredients and finished products, including water activity, moisture content, pH, aerobic plate counts, yeast and mold counts, gluten levels, texture analysis, and sensory analysis.
Maintain accurate, up-to-date documentation in hard-copy and computer records; analyze test results and report non-conformances.
Monitor and enforce FDA-regulated Good Manufacturing Practices to help ensure products are safe for human consumption.
Document hourly GMP checks and correct non-conformances.
Monitor and enforce quality policies for production and sanitation.
Perform hourly checks on bar lengths and pressure tests.
Conduct production audits throughout the shift.
Conduct product-change and startup label checks to verify the correct labels are being used.
Document and maintain current records of foreign materials found in ingredients and finished products.
Assist in investigating the origin of foreign material.
Monitor employees’ GMP practices and provide corrective action and coaching as needed.
Perform other duties as warranted by senior management.