About The Position

The Quality Assurance Technician helps ensure food safety through quality assurance practices and quality control testing. Working in coordination with the Quality Lead, the technician assists with food safety procedures, their enforcement, and resolving quality- and food-safety-related issues. On-the-job training is available to help new hires acquire the necessary skills and competencies. The role monitors Good Manufacturing Practices and quality policies across production and sanitation, performs laboratory tests and production checks, maintains accurate records, and reports non-conformances. The position also monitors GMPs among employees and provides corrective action and coaching when needed. No travel is required.

Requirements

  • High school diploma or GED.
  • Proficient communication and interpersonal skills, with the ability to teach, coach, and deliver results.
  • Ability to understand and gather information, analyze it, and report results to management.
  • Good time-management skills to balance everyday workload with additional assignments and projects.

Nice To Haves

  • Previous experience in a laboratory setting is preferred but not required.

Responsibilities

  • Perform daily laboratory procedures on incoming ingredients and finished products, including water activity, moisture content, pH, aerobic plate counts, yeast and mold counts, gluten levels, texture analysis, and sensory analysis.
  • Maintain accurate, up-to-date documentation in hard-copy records and computer entries.
  • Analyze test results and report non-conformances.
  • Monitor and enforce FDA-regulated Good Manufacturing Practices to help ensure products are safe for human consumption.
  • Document hourly GMP checks and correct non-conformances.
  • Monitor and enforce quality policies for production and sanitation.
  • Perform hourly checks on bar lengths and pressure tests.
  • Conduct production audits throughout the shift.
  • Check labels during product changes and startups to ensure the correct labels are used.
  • Document and maintain up-to-date records of foreign materials found in ingredients and finished products.
  • Assist with investigating the origin of foreign materials.
  • Monitor GMPs among employees and provide corrective action and coaching as needed.
  • Perform other duties as warranted by senior management.
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