Lead - 1st Shift

GXO Logistics•Santa Clara, CA

About The Position

The Lead oversees an assigned warehouse team and area to help ensure operations run smoothly and provide exceptional service to customers. The role coordinates operational processes, workload, training, inventory and orders, while supporting warehouse management and maintaining safety, policy compliance, and a clean work environment. The position is scheduled for the day shift, Monday through Friday, 7:00 a.m. to 3:30 p.m. The posted hourly pay rate is $27.75 for work performed in California, and the role is eligible for an hourly shift differential. Benefits for eligible employees include paid time off, medical, dental and vision insurance, a 401(k), and other benefits.

Requirements

  • At least 2 years of experience in a warehouse environment.
  • At least 1 year of SAP experience.
  • Experience with Warehouse Management Systems (WMS) and handheld scanners.
  • Ability to lift up to 50 pounds frequently and more than 75 pounds occasionally.
  • Ability to tolerate hot or cold warehouse environments.

Nice To Haves

  • High school diploma or equivalent.
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
  • At least 1 year of experience as a supervisor.
  • Ability to work in a fast-paced environment.
  • Skills in inventory control and cycle counting.

Responsibilities

  • Oversee operational processes to maintain correct inventory levels and ensure orders are completed accurately and on time.
  • Review workload and assign tasks to employees.
  • Train and coach the warehouse team, provide developmental opportunities, and recommend performance improvement actions as needed.
  • Use the warehouse management system correctly and maintain appropriate work documents.
  • Establish, maintain, and promote exceptional customer service.
  • Interpret and enforce company policies and safety procedures to ensure compliance.
  • Safely operate various equipment and tools.
  • Provide support and backup to warehouse management.
  • Track orders and investigate problems.
  • Catalog and track goods and supplies.
  • Maintain a clean environment in accordance with the 7S program.
  • Work safely to protect yourself and team members.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Hourly shift differential
  • Other benefits for eligible employees
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