Quality Improvement Specialist

JTI Liggett LLC FKA Liggett Vector Brands LLCMebane, NC
$70,000 - $78,000

About The Position

The Quality Improvement Specialist is responsible for ensuring process control in accordance with JTI standards, statistical analysis for quality (& production) data, driving process improvements to address quality incidents, effective participation in Quality Pillar and monitoring key performance indicators (KPIs) within the ASP framework.

Requirements

  • Secondary education in a technical field.
  • 3+ years working in a similar role or similar industry.
  • Knowledge in methods of solving problems in teams.
  • Root cause analysis knowledge.
  • Statistical process control knowledge.
  • FDA/ISO standards knowledge.
  • Fluency in English (oral and written).
  • Analytical Thinking.
  • Time Management.
  • Multitasking.
  • Effective Communication.
  • Statistical Analysis & Problem Solving.
  • Good Computer knowledge (Microsoft Package, SAP, Master Control, LIMS, Veeva, QIMS).

Nice To Haves

  • Keep it Simple – Seek efficient and practical solutions.
  • Make it Happen – Drive results with initiative and accountability.
  • Be Accountable – Take ownership of responsibilities and provide honest feedback.
  • One Team – Collaborate across teams and value diverse perspectives.

Responsibilities

  • Manage and confirm data collection and analysis in the available quality systems, ensuring accurate reporting and quality insights.
  • Own the reporting process and updates of key metrics for the quality areas.
  • Develop action plans with the team and drive action implementation with the manufacturing and supporting departments.
  • Participate in and support key quality improvement activities and/or projects.
  • Coach team members in line with the Quality and IWS (Integrated Work System) principles.
  • Build quality areas knowledge within operating teams to support the quality improvement enhancement and standards creation.
  • Train and develop teams to enable self-sufficient operations.
  • Contribute to capability building across quality and manufacturing departments to achieve the business objectives in a safety manner.
  • Manage additional projects and/or tasks as assigned by the Quality Manager
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