Quality Improvement Specialist Senior Site Coordinator

Corewell Health • Farmington Hills, MI

24d • Hybrid

About The Position

The Quality Improvement Specialist Senior - Site Coordinator drives complex quality improvement projects across clinical and non-clinical areas, with a focus on measurable, sustainable outcomes. As the primary quality partner for designated facilities, the role builds relationships with site and system leaders, aligns local priorities with system-wide strategies, and connects operations, clinical teams, and system stakeholders. The position is primarily based at Farmington Hills Hospital, with onsite work averaging three days per week and periodic travel to other Corewell Health East sites.

The role analyzes process and quality data to identify opportunities, influence operational practices, and improve outcomes. It facilitates multidisciplinary projects, supports regulatory, accreditation, and publicly reported quality programs, and mentors colleagues in applying improvement science. The position requires flexibility as priorities change while maintaining focus on strategic quality goals and organizational performance.

Requirements

• Bachelor's degree or equivalent in a healthcare-related field.
• At least 5 years of experience in quality improvement, performance improvement, project management, or a related field.

Nice To Haves

• Master's degree in a healthcare-related field.
• Registered Nurse license in the State of Michigan.
• At least 2 years of participation in improvement initiatives.
• At least one certification from a preferred list: Institute for Healthcare Improvement (IHI) or IHI Open School.
• IHI Improvement Coach Program certification.
• Certified Professional in Healthcare Quality (CPHQ) certification from NAHQ.

Responsibilities

• Lead complex site-based quality improvement initiatives focused on readmissions, patient safety indicators, and publicly reported quality measures.
• Conduct chart reviews and analyze data and dashboards, including Epic, Excel, and other Microsoft tools, to identify trends, gaps, and improvement opportunities.
• Interpret and communicate quality data, benchmarks, and trends to clinicians and leaders to support decisions and measurable outcomes.
• Serve as a liaison between clinical teams, operations, and system stakeholders; facilitate collaboration, influence practice change, and navigate complex clinical conversations.
• Apply improvement science to assess processes, prioritize opportunities, and design sustainable, repeatable, data-driven improvements.
• Lead and facilitate multidisciplinary improvement projects, defining goals, milestones, deliverables, and success metrics.
• Research best practices and external benchmarks, including collaborating with other hospitals or organizations, to inform improvement efforts.
• Support regulatory, accreditation, and publicly reported quality programs, including data collection, validation, and external submissions.
• Mentor and coach colleagues in quality improvement methods and foster a culture of continuous improvement.
• Adapt to changing priorities while maintaining focus on strategic quality goals and organizational performance.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior