Quality Improvement Specialist BH - Bakersfield Adult BH

Clinica Sierra Vista•Bakersfield, CA

3d•$26 - $31•Hybrid

About The Position

The Quality Improvement Specialist-BH is a highly flexible, cross-functional member of the Behavioral Health Quality team. This position is responsible for supporting quality improvement initiatives and activities across multiple Behavioral Health programs and sites, including both mental health and substance use disorder services. Under general supervision, the Float Quality Improvement Specialist – BH coordinates compliance activities, conducts audits, monitors documentation standards, and provides data reporting to support organizational, contractual, and regulatory requirements. Unlike site-based roles, this position is not assigned to a single program or location and is expected to provide coverage and support wherever operational needs arise, including simultaneous assignments across multiple programs. The Float Quality Improvement Specialist - BH has a vital role in maintaining continuity of quality operations during staffing gaps, high-volume periods, or special projects.

Requirements

Completion of a bachelor’s degree from an accredited college, or university, with a major in Psychology, Sociology, Human Services, Behavioral Science, Social Work or related field preferred.
A clean drug screen confirmation.
Pass DMV background check.

Responsibilities

Organize and provide summary reports that alert the BH Quality Improvement Manager and Leadership of upcoming chart compliance requirements.
Ensure compliance with regulatory notices, safety practices, and environment of care standards.
Conduct quality control test calls to assess veracity and quality of service claims.
Conduct internal chart audits to ensure compliance with State (DHCS) standards, as well as county and contract standards.
Monitor provider documentation for accuracy, timeliness, and technical compliance.
Utilize the electronic health record (EHR) system to create reports, templates, and tracking tools for compliance monitoring.
Monitor and facilitate staff compliance with HIPAA, W&IC, and other efforts to preserve the integrity of protected health information.
Track and report service volume and productivity by program, team, and provider.
Establish and maintain working relationships with internal teams and external county representatives.
Support Clinic Managers and Leadership to ensure staff compliance with EHR requirements and required training.
Independently prioritize workload across multiple assignments to meet competing deadlines.
Identify compliance risks and proactively escalate issues to Leadership.
Maintain compliance to Medi-Cal certification (For SUD sites).
Submitting the daily census for all SUD sites.
Submit required monthly reporting (For SUD sites).
Client roster, PC 1000, white form, etc (For SUD sites).
Chart compliance audits (2-3 per site) monthly (For SUD sites).
Physicals, Tx plans, assessments, discharges, and documentation (For SUD sites).
Monitor and maintains client admissions (For SUD sites).
Scanning necessary documents into chart (For SUD sites).
Maintain relationship with county IT team to resolve any technical difficulties (For SUD sites).
May be responsible for the monitoring and follow up for more than one program (For SUD sites).