Quality Improvement Coordinator

Augusta Health•Fishersville, VA

4d•Onsite

About The Position

Help shape a culture where safety, learning, and continuous improvement are part of how we care for our patients and support our team! As a Safety Management Coordinator, you will play a key role in Augusta Health’s Quality Management System, using data, collaboration, and improvement science to identify opportunities, understand what happened, and help teams prevent future events. You’ll manage and analyze event reporting, facilitate debriefs and root cause analyses, conduct safety rounding, and translate trends and outcomes into meaningful insights for leaders and teams. This is a highly collaborative role that works across the organization with clinical leaders, department directors, Risk Management, and healthcare professionals. You’ll have the opportunity to influence patient safety and quality outcomes through education, proactive risk identification, and improvement initiatives.

Requirements

Bachelor’s degree in a healthcare related field.
Two (2) years or more healthcare experience
One (1) year or more in risk management, or patient safety.
Demonstrated organization and communication skills.
Must be able to manage processes across a complex and multi-faceted care delivery system.
Strong computer knowledge with the ability to run reports and interpret data.
Excellent written and oral communication skills, presentation skills, collaborator, and ability to influence change without direct authority.
Strong problem-solving and detail oriented.

Nice To Haves

Master’s degree.
CPHQ, RIMS-CRMP, CPHRM, ERMC, and/or CPPS.

Responsibilities

Manage and analyze event reporting
Facilitate debriefs and root cause analyses
Conduct safety rounding
Translate trends and outcomes into meaningful insights for leaders and teams
Influence patient safety and quality outcomes through education, proactive risk identification, and improvement initiatives