Quality Improvement Consultant

Fairview Health Services • St. Paul, MN

8d

About The Position

Join Fairview as a Quality Improvement Consultant and help drive improvements in patient care, operational excellence, and organizational performance. The role partners with clinical and operational leaders to lead high-impact improvement initiatives, manage complex cross-functional projects, and promote continuous improvement. It uses performance improvement methodologies, data analysis, and project management expertise to deliver measurable results, optimize outcomes, and support organizational strategic priorities.

This is a full-time, mobile position at 1.0 FTE (80 hours per pay period), with no weekends. Some onsite work is required, so candidates must be local to Minnesota or willing to relocate at their own cost.

Requirements

• Bachelor's degree.
• 4–6 years of experience with quality or performance improvement.
• Demonstrated relational qualities, including active listening, clear and concise communication, humble inquiry, effective relationship building, and understanding and meeting customer requirements.
• Experience developing and/or deploying comprehensive quality and safety program infrastructure.
• Experience leading and partnering with operational leaders on improvement work, preferably in a healthcare setting.
• Experience facilitating multidisciplinary groups through successful improvement initiatives and change.
• Advanced analytical skills, including collection, analysis, and interpretation of qualitative and quantitative data and creation of sustainable measurement systems.
• Advanced skills with MS Office (Word, Excel, PowerPoint, Visio, Project, SharePoint, and OneNote), statistical analysis software (Minitab), data presentation software (R, Power BI, and Tableau), and data source platforms (EPIC, Strata, etc.).
• Six Sigma Green Belt within two years or one Lean certification within two years.

Nice To Haves

• Master's degree.
• Six Sigma Black Belt.
• Certified Professional in Healthcare Quality (CPHQ).

Responsibilities

• Lead investigations of complex quality and safety issues to prevent recurrence, maximize learning, reduce costs, and improve patient outcomes.
• Facilitate multifaceted quality, safety, and performance improvement projects with local teams, developing sustainable improvements, implementing changes, and monitoring outcomes.
• Use industry tools and methods to analyze systems and prevent future errors; collaborate with facility leaders and system experts to implement corrective actions.
• Apply reliable design principles to support evidence-based care and reduce preventable harm.
• Investigate complex patient safety, quality, and organizational issues to identify and develop strategic improvement priorities.
• Evaluate and redesign systems to improve quality measures; identify implementation resources, partner with leaders to address resource barriers, and improve reliable delivery of clinical care.
• Help leaders and teams establish performance standards, metrics, and goals, and partner across the business to develop or refine workflows and data collection and management methods for accurate measurement and tracking.
• Apply working knowledge of regulatory requirements when developing implementation strategies.
• Coach less experienced consultants and participate in department training efforts as assigned.
• Anticipate and identify barriers to change and develop countermeasures with leadership.
• Promote and use health equity principles when reviewing data and developing improvement opportunities.

Benefits

• Medical insurance
• Dental insurance
• Vision plans
• Life insurance
• Short-term and long-term disability insurance
• PTO and Sick and Safe Time
• Tuition reimbursement
• Retirement
• Early access to earned wages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level