Associate Quality Improvement Consultant

Fairview Health Services • St. Paul, MN

8d

About The Position

Join Fairview as an Associate Quality Improvement Consultant to drive improvements that enhance patient care, operational excellence, and organizational performance. The role partners with clinical and operational leaders to lead high-impact improvement initiatives, manage complex cross-functional projects, and promote continuous improvement. It applies performance improvement methodologies, data analysis, and project management expertise to deliver measurable results, optimize outcomes, and support organizational strategic priorities.

This is a full-time, mobile position at 1.0 FTE (80 hours per pay period), with no weekends. Some onsite work is required, so candidates must be local to Minnesota or willing to relocate at their own cost.

Requirements

• Bachelor's degree.
• Demonstrated relational qualities, including active listening, clear and concise communication, humble inquiry, effective relationship building, and understanding and meeting customer requirements.
• Experience developing and/or deploying comprehensive quality and safety program infrastructure.
• Experience leading and partnering with operational leaders on improvement work, preferably in healthcare.
• Experience facilitating multidisciplinary groups through successful improvement initiatives and change.
• Advanced analytical skills, including collecting, analyzing, and interpreting qualitative and quantitative data and creating sustainable measurement systems.
• Advanced skills in MS Office suite (Word, Excel, PowerPoint, Visio, Project, SharePoint, OneNote), statistical analysis software (Minitab), data presentation software (R, PowerBI, Tableau), and data source platforms (EPIC, Strata, etc.).

Nice To Haves

• Lean certification.
• Six Sigma Lean Green Belt.
• Certified Professional in Healthcare Quality (CPHQ).

Responsibilities

• Lead investigations of complex quality and safety issues to prevent recurrence, maximize learning, reduce costs, and improve patient outcomes.
• Facilitate multifaceted quality, safety, and performance improvement projects, working with local teams to develop sustainable improvements, implement changes, and monitor outcomes.
• Use industry tools and methods to analyze systems and prevent future errors; collaborate with facility leaders and system experts to implement corrective actions.
• Apply reliable-design principles to support evidence-based care and reduce preventable harm.
• Investigate complex patient safety, quality, and organizational issues to identify and develop strategic improvement priorities.
• Evaluate and redesign systems to improve quality measures; identify resources needed to implement quality and performance improvements and partner with leaders to address resource barriers.
• Help leaders and teams establish performance standards, metrics, and goals, and partner across the organization to develop or refine workflows and data collection and management methods for accurate measurement and tracking.
• Apply knowledge of regulatory requirements to develop implementation strategies.
• Coach less experienced consultants and participate in department training efforts as assigned.
• Anticipate and identify barriers to change and develop countermeasures with leadership.
• Promote and use health equity principles when reviewing data and developing improvement opportunities using a holistic approach.

Benefits

• Medical, dental, and vision plans.
• Life insurance.
• Short-term and long-term disability insurance.
• PTO and Sick and Safe Time.
• Tuition reimbursement.
• Retirement benefits.
• Early access to earned wages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level