Quality Improvement Analyst

EVCHC Website•Pomona, CA

4d•Onsite

About The Position

The Quality Improvement (QI) Analyst supports East Valley Community Health Center’s Continuous Quality Improvement (CQI) and Quality Assurance (QA) program by providing analytic, reporting, and data interpretation support for quality improvement initiatives. This role partners closely with QI leadership, QI Specialists, and care teams to build, analyze, and interpret data that informs improvement priorities, supports Patient-Centered Medical Home (PCMH) activities, and ensures compliance with HRSA and health plan quality requirements.

Requirements

Bachelor of Science degree in Healthcare Administration, Business or related field OR high school diploma and minimum 5 years of experience in related field.
Excellent interpersonal skills and empathy towards populations served by EVCHC.
Excellent communication skills, critical thinking skills, ability to handle stressful situations, capacity to function independently.
Excellent process improvement skills and be able to understand clinic functions and department interactions.
Knowledge of regulatory compliance.
Ability to work with high level positions and relate well to people from diverse ethnic and cultural backgrounds.
Ability to organize, analyze and synthesize complex data from various sources.
Able to understand and interpret financial statements.
Ability to evaluate process improvement projects and initiatives across the organization.
Willingness to work flexible hours to meet the organization’s needs/demands.
FQHC experience is a must.
A minimum of 5 years of progressively responsible administration experience in the health care industry, preferably serving underserved populations.
Thorough knowledge of the theory and practice of organizational management, preferably in a nonprofit environment.
Must be able to communicate effectively, write/speak succinctly.

Responsibilities

Develop, maintain, and enhance dashboards, reports, and scorecards to support QI initiatives.
Collects, audits, analyzes, and reports on clinical, operational, and patient experience data to identify trends, gaps, and opportunities for improvement.
Support QI Specialists and care teams by providing timely, accurate data for PDSA cycles and improvement projects.
Report data findings to appropriate staff.
Translate complex data into clear, actionable insights for frontline teams and leadership.
Support PCMH reporting and performance monitoring requirements.
Assist with HRSA, UDS, and health plan quality reporting and validation.
Conduct data validation, chart audits, and measure logic reviews to ensure data integrity.
Support preparation of materials for Quality Committees, audits, and HRSA OSVs.
Research and prepare clear and concise summary reports, narratives, and gap analyses on key topics.
Collaborate with IT, EHR, and operations teams to improve data workflows and reporting efficiency.
Sustainment of training on key QI iniatives/projects by timely communication/training.
Other duties as assigned.