Quality Improvement Analyst

Columbus Metropolitan Housing Authority.•Columbus, OH

1d•Onsite

About The Position

This position involves interpreting, applying, and scoring quality reviews in accordance with Federal, HUD, and agency administrative regulations and requirements. The role requires completing Quality File Reviews accurately and timely, including file documentation and calculation. The analyst will report on quality improvement performance, trends, or significant findings and collaborate with administrative staff to maintain QI departmental reporting and monitoring mechanisms. Additionally, the position manages assigned special projects from initiation through completion, researches issues, reviews records, identifies root causes, coordinates corrections, and validates their sustainability. The role also supports consistency and clarification of HUD and agency rules, responds to inquiries regarding compliance and quality, and assists in the administration of Section 8 HAP Contracts. The analyst will attend relevant trainings and meetings, prepare and maintain detailed files and reports, and demonstrate regular attendance and adherence to job safety requirements.

Requirements

Possession of a Bachelor’s degree from an accredited college or university in Business, Public Administration, or related field
Four (4) or more years in affordable housing management, program compliance, financial reporting, or any equivalent combination of education, experience, and/or training which provides the required knowledge, skills, and abilities.
Valid Ohio driver's license
Maintain insurability according to the Housing Authority’s vehicle insurance policy.
Ability to demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor’s physical demands strength ratings.
In cases of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L. strength ratings recommend.

Nice To Haves

Housing Choice Voucher Specialist certification preferred.

Responsibilities

Independently interprets, applies, and scores quality reviews in accordance with Federal, HUD, and agency administrative regulations and requirements.
Completes Quality File Reviews accurately and timely, including file documentation and calculation.
Reports quality improvement performance, trends, or significant findings.
Collaborates with administrative staff to maintain QI departmental reporting and monitoring mechanisms.
Independently manages assigned special projects from initiation through completion, including researching issues, reviewing records and applicable requirements, identifying root causes, coordinating and implementing necessary corrections, documenting actions taken, and validating that corrections are complete, accurate, and sustainable.
Communicates progress, findings, and final outcomes to management and relevant stakeholders.
Supports consistency and clarification of HUD and agency rules and regulations as it pertains to quality reviews.
Completes research and provides citations of supporting regulatory regulations for reviews.
Responds to questions and inquiries regarding compliance and quality of assigned reviews.
Clearly identifies and consistently communicates quality review processes.
Meets established qualitative review goals.
Assists in the administration of Section 8 HAP Contracts in accordance with ACC, Federal law, HUD regulations and requirements, both current and amended by assessing operating policies, procedures, and regulatory compliance.
Attends Quality and Compliance meetings.
Collaborates with administration and third-party contractors on all agency related compliance goals.
Attends HUD, Affordable Housing, and HCV Program Compliance trainings and seminars.
Makes recommendations for application of new and existing regulatory requirements for Quality Audits.
Assists with agency audits as necessary.
Collaborates with Manager to meet department goals and objectives.
Prepares, updates, and maintains detailed files, reports, and summaries.
Maintains records in accordance with established program and governmental policy.
Responds fully and promptly to requests for data and records.
Independently tracks cumulative reports and summaries.
Meets deadlines for completion and submission of reports and summaries.
Meets established quantitative review goals.
Demonstrates regular and predictable attendance.
Maintains required licensure and/or certification.
Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.
Performs other related duties as assigned.