Quality Enhancement Associate

Providence of Maryland•Waldorf, MD

About The Position

The Quality Enhancement Associate supports and promotes the mission, vision, values, and fundamental rights of people supported at Providence of Maryland Inc. The role performs professional and administrative work to implement quality enhancement plans and help ensure that Providence’s supports, services, policies, and procedures effectively support people in its Charles County residential services. The Associate contributes to individual planning and teaching, supports people with physical and personal management needs, and builds on individual strengths to promote independence. The role also contributes to team-based companionship, community participation, meaningful activities, vocational exploration, and education for people receiving supports, co-workers, and community members.

Requirements

Minimum of three years’ experience in human service delivery.
Willingness to learn and become an organizational expert in compliance rules.
Availability to work flexible hours; some evenings and weekends may be required to support residential services.
Ability to change priorities on short notice and work with shifting deadlines.
Ability to uphold confidentiality in a variety of situations.
Knowledge of Microsoft Office Suite database software, including Word, Excel, and Outlook.
An associate’s degree or higher in human services or a related field is preferred.

Nice To Haves

Experience in quality management.
Experience with iCareManager.
An associate’s degree or higher in human services or a related field.

Responsibilities

Participate in developing and implementing an Individual Plan (IP), personal plan, alternative framework, or individual teaching plan.
Assist people supported with physical and personal management needs by teaching skills, providing supports, and building on individual strengths and capabilities to increase independence.
Contribute to the Providence team by building companionship and community, facilitating supports, and developing activities that have value to the person.
Explore vocational interests and aptitudes, assist with preparation for job or school entry, and review opportunities for continued career growth.
Educate people receiving supports, co-workers, and community members about relevant issues by providing information and support.
Implement quality enhancement plans to help ensure supports, services, policies, and procedures are effective.

Benefits

Medical insurance, with a company contribution of 65%–95% toward coverage costs; plans start as low as $18 monthly.
Dental insurance, with a company contribution of 40%–43% toward plan costs.
Vision insurance, with a company contribution of 32% toward all plans.
Short-term disability coverage.
Long-term disability coverage paid by the company.
Term life insurance and AD&D coverage up to $10,000, paid by the company.
Optional life and AD&D plans.
401(k) with a 5% company match.
Tuition Assistance Program.
Career paths.
Mileage reimbursement.
Paid time off.
Holiday pay.
Inclement weather pay.
Pet discounts and insurance.