Quality Engineer

Regal Holdings•West Bend, WI

2d•Onsite

About The Position

As a member of the Regal Holdings family, the West Bend Company brings over 100 years of experience to its clients providing high quality cookware products that meet and exceed expectations. We are experts in drawing and finishing high performance stainless steel. We believe the kitchen (and the family table) make up the hub of the home, where everyone belongs. We are all working together to: Be first in mind, first in choice for US manufactured cookware Positively impact the lives of over 1,000,000+ people each year with our innovative and entrepreneurial mindset Create an environment where all employees can do their best work You will love it here if you believe in the following: Everybody matters Do the right thing We are in this together Passion for our customers Service Built Involved Solutions Provider If this sounds like the company for you, your seat at our West Bend Company family table awaits.

Requirements

Bachelors Degree in Business or Manufacturing/Engineering and/or 2-4 years of experience
Self-supervising within the guidance and expectations of divisional management
Knowledge of quality systems and measurement
Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
Lean Manufacturing knowledge
Understanding of engineering drawings and manufacturing processes
Good communication and interpersonal skills
Ability to present data effectively
Problem-solving skills
Team working skills
Analytical skills
Understanding of cost and financial impacts

Responsibilities

Assist FMEA (Failure Mode and Effects Analysis) activities
Lead the implementation of Quality management goals and strategies for improving the operations and processes within the organization
Evaluate all Quality and Continuous Improvement activities and implement plans to optimize performance and processes
Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards
Author, own, and maintain core QMS procedures, work instructions, and process documentation - ensuring they are current, accessible, and actively followed on the floor
Lead the creation of new quality processes from the ground up: scoping requirements, drafting documentation, piloting with operations teams, and driving adoption through training and follow-up
Serve as the subject matter expert and single point of accountability for assigned QMS elements, including managing document revision cycles and coordinating cross-functional reviews
Identify gaps in the existing QMS framework and proactively propose, develop, and implement new processes to close those gaps before they result in nonconformances
Support internal and external audits by ensuring process documentation is audit-ready and that operators can demonstrate conformance to documented procedures
Ensure Compliance with Regal Ware Supplier Quality Process
Ensure Quality Control plans and associated documentation are implemented effectively and maintained
Monitor and report on quality related KPIs to adhere to process and prevent occurrence of any non-conformity relating to product, process, or system (i.e. scrap monitoring and rework levels)
Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
Define, implement, and maintain in-process inspection and quality control checkpoints throughout the production flow, ensuring critical-to-quality characteristics are verified at the right stages
Develop and manage Control Plans that align with PFMEA outputs, specifying inspection methods, frequencies, sample sizes, and reaction plans for out-of-control conditions
Own the nonconforming material process - from identification and segregation through disposition - ensuring suspect product is contained and systemic escapes are prevented
Collaborate with production and process engineering to design error-proofing solutions into manufacturing processes, reducing reliance on inspection as the primary quality gate