Quality Engineer I/II – Vision System Leader

PFNonwovens•Hazleton, PA

About The Position

The Quality Engineer works closely with PFN customers to ensure product quality meets or exceeds expectations and is responsible for implementing, maintaining, and ensuring compliance with quality systems operations. The role interfaces with PFN Business Development, Product Development, Operations, and Customer Service to achieve shared goals. It also serves as the primary Vision System Leader, troubleshooting system issues and guiding the team responsible for system reliability. The position provides on-call, off-hours support every other week and may require supplementing hours to meet business needs.

Requirements

Bachelor of Science degree in Engineering, a hard science, or Math.
Demonstrated proficiency in verbal and written communication.
Strong computer skills.
Ability to prioritize projects and activities to meet reasonable deadlines.
Ability to work cross-functionally to achieve mutual goals.
Ability to support efforts outside the immediate area of responsibility.
Ability to supplement hours as needed to meet business needs.
Ability to walk throughout the facility for up to 12 hours per day and spend time on the manufacturing floor or in QC labs.
Ability to lift up to 50 pounds unaccompanied.
Ability to see, hear, speak, reach, touch, bend, and squat periodically, and climb stairs.

Nice To Haves

Two or more years of experience in Quality Assurance and/or Manufacturing.
ASQ certification or equivalent body of knowledge, such as CQA, CQT, CQE, or Six Sigma Green Belt/Black Belt.

Responsibilities

Manage assigned external customer accounts.
Communicate with customers about complaints, investigate complaints, determine root causes and appropriate effective corrective and preventive actions (CAPA), and close complaints within 30 days.
Lead monthly customer quality meetings to discuss ongoing issues and review quality metrics.
Create, review, and update customer specifications based on SPC to meet customer needs.
Collaborate on quality and continuous improvement projects.
Manage internal quality issues for assigned customer accounts, including investigations, disposition of on-hold material, and implementation and management of deviations as needed.
Troubleshoot vision system issues and provide guidance to the team responsible for system reliability.
Provide on-call, off-hours support every other week.
Set up new recipes and classifiers for new products and optimize them as needed.
Check inspection systems daily.
Create safety factors based on product characteristics.
Calibrate and validate vision system cameras.
Address MES issues and coordinate with the OEM as necessary.