Quality Engineer I/II – Vision System Leader

PFNonwovens•Hazle Township, PA

About The Position

The Quality Engineer works closely with PFN customers to ensure product quality meets or exceeds expectations and is responsible for implementing, complying with, and maintaining quality systems operations. The role interfaces with PFN Business Development, Product Development, Operations, and Customer Service to achieve quality goals. The position manages assigned external customer accounts, including customer complaints, monthly quality meetings, customer specifications, and quality and continuous improvement projects. It also manages internal quality issues for assigned customer accounts, investigates issues, dispositions on-hold material, and implements and manages deviations as needed. As the primary Vision System Leader, the Quality Engineer troubleshoots vision-system issues and guides the team responsible for system reliability. Duties include providing off-hours support on call every other week, setting up and optimizing recipes and classifiers, checking inspection systems daily, creating safety factors based on product characteristics, calibrating and validating vision-system cameras, addressing MES issues, and coordinating with OEMs as necessary.

Requirements

Bachelor of Science degree in Engineering, a hard science, or Math.
Demonstrated proficiency in verbal and written communication.
Strong computer skills.
Ability to prioritize projects and activities to meet reasonable deadlines.
Ability to work cross-functionally to achieve mutual goals.
Ability to supplement hours as needed to meet business needs.
Support efforts outside the immediate area of responsibility.

Nice To Haves

Two or more years of experience in Quality Assurance and/or Manufacturing.
ASQ certification or equivalent body of knowledge, such as CQA, CQT, CQE, or Six Sigma Green Belt/Black Belt.

Responsibilities

Manage assigned external customer accounts.
Manage customer complaints by communicating with customers, investigating complaints, determining root causes and appropriate and effective CAPA, and closing complaints within 30 days.
Lead monthly quality meetings with customers to discuss ongoing issues and review quality metrics.
Create, review, and update customer specifications based on SPC to meet customer needs.
Collaborate on quality and continuous improvement projects.
Investigate internal quality issues related to assigned customer accounts.
Disposition on-hold material for assigned customer accounts.
Implement and manage deviations as needed.
Serve as the primary Vision System Leader for troubleshooting issues and guiding the team responsible for system reliability.
Provide off-hours support on call every other week.
Set up new recipes and classifiers for new products and optimize them as needed.
Check inspection systems daily.
Create safety factors based on product characteristics.
Calibrate and validate vision-system cameras.
Address MES issues and coordinate with OEMs as necessary.