Quality Documentation Specialist

Flex•Columbia, SC

About The Position

Flex is seeking a Quality Documentation Specialist in Columbia, South Carolina, reporting to the Quality Manager. The role plans and directs activities related to establishing and maintaining ISO 9001 requirements and other quality programs. It manages the assembly, accuracy verification, storage, and transmission to customers of required documentation. The specialist manages customer-required technical documentation and coordinates quality-system activities across the organization. The role also coordinates corrective actions, supports resolution of internal and external issues, serves as a customer liaison for quality, and prepares research and reports on audit results.

Requirements

At least 2 years of related experience.
Proven experience supporting and maintaining documentation and compliance activities.
Computational skills, including proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to accurately create, maintain, and manage technical and business documentation.
Ability to prepare, maintain, and analyze quality documentation and reports related to audits, corrective actions, and quality-system performance.
Strong written communication skills.

Responsibilities

Manage collection, storage, and release to customers of required technical documentation.
Coordinate organizational activities to support ISO 9001 requirements.
Coordinate the corrective action system and drive resolution of internal and external issues.
Serve as the customer liaison for the quality function.
Prepare research and reports on audit results.
Assemble, verify the accuracy of, store, and transmit customer-required documentation.