Quality Director

MasTec Communications Group•UNAVAILABLE, UNAVAILABLE

1d•Hybrid

About The Position

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services. At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Requirements

Bachelor’s degree in Engineering, Construction Management, or related field (preferred).
8–12+ years of experience in telecom or fiber construction, with 3–5+ years in a leadership role.
Strong understanding of fiber optic construction (FTTH, FTTX, backbone networks).
Familiarity with OSP/ISP standards, splicing, testing (OTDR), and network acceptance.
Leadership and team-building capabilities.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management.
Ability to work in a fast-paced, multi-project environment.

Nice To Haves

Knowledge of quality management systems (QMS) and methodologies (e.g., Six Sigma, ISO9001). Preferred.

Responsibilities

Develop and execute the company’s quality management strategy for fiber construction projects.
Establish quality standards, procedures, and KPIs aligned with industry best practices.
Oversee QA/QC processes for aerial, underground, and inside plant fiber installations.
Ensure adherence to applicable standards (e.g., OSHA, ANSI, local/state regulations).
Maintain compliance with telecom client requirements (e.g., major carriers, municipalities).
Manage documentation and reporting for audits and regulatory reviews.
Partner with construction, engineering, and project management teams to resolve quality issues.
Analyze defect trends and implement corrective and preventive actions (CAPA).
Support pre-construction planning to mitigate quality risks.
Work with our Corporate Risk team to manage claims (utility, general liability, etc.) efficiently to achieve prompt resolution.
Work with our Training organization to develop and deliver training programs on quality standards and installation best practices.
Evaluate subcontractor performance and enforce quality requirements.
Establish quality expectations in contracts and monitor compliance.
Track and report quality metrics (e.g., rework rates, punch list items, inspection pass rates).
Provide executive-level reporting and recommendations for improvement.
Ensure field leadership and Safety Teams are adequately trained in the claims process.
Report on claim statuses and aging to drive prompt resolution.
Other duties as assigned.