Quality Data Analyst

City of Hope•Duarte, CA

4d•$84,905 - $131,605

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. City of Hope is seeking a talented and data-driven Quality Data Analyst to support our Quality, Risk and Regulatory Management team. In this high-impact role, you'll transform complex healthcare data into meaningful insights that help improve patient care, operational performance, and quality outcomes across the organization. You'll develop reports, dashboards, scorecards, and key performance indicators while partnering with clinical and operational leaders to drive informed decision-making. This is an exciting opportunity for an analytical professional who thrives on solving complex problems, identifying trends, and leveraging data to improve healthcare delivery.

Requirements

Bachelor's degree in Healthcare, Business, Information Technology, or a related field; equivalent experience considered.
3-5 years of analytics, reporting, healthcare data, or business intelligence experience.
Experience working with relational databases and advanced SQL development, including tables, views, stored procedures, and query design.
Strong analytical, statistical, and problem-solving capabilities.
Experience creating dashboards, scorecards, and data visualizations.
Ability to interpret complex data and present meaningful insights to clinical and operational audiences.
Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

Knowledge of healthcare operations, quality metrics, medical terminology, and healthcare data preferred.
Experience with Tableau or similar analytics platforms.
CPHQ and/or Lean/Six Sigma certification preferred

Responsibilities

Develop and maintain reports, dashboards, scorecards, KPIs, and analytical models that support quality and performance improvement initiatives.
Analyze complex healthcare data from multiple sources, including the Enterprise Data Warehouse and clinical systems.
Create and manage SQL tables, views, stored procedures, and advanced queries to support reporting and analytics needs.
Monitor performance metrics, identify trends, and provide actionable insights to support leadership decision-making.
Gather and evaluate benchmarking data from Vizient, public reporting sites, and other industry resources.
Support quality improvement initiatives through data analysis, statistical evaluation, and performance measurement.
Collaborate with physicians, nursing leaders, quality teams, and operational stakeholders to communicate findings and recommend opportunities for improvement.
Maintain and enhance quality, risk, regulatory, and patient safety databases and reporting systems.
Participate in data governance, metadata management, and enterprise data initiatives.
Utilize Lean methodologies and performance improvement tools to help optimize processes and outcomes.