Quality Coordinator (NE)

DP World•York Township, PA

4d•Onsite

About The Position

Are you an individual who can drive the execution of quality processes and monitor effectiveness through KPI’s? The Quality Coordinator position requires strong leadership competencies with a wide variety of experience in change management, operational analysis, and business process improvement. Join our growing team in York today!

Requirements

Experience in Quality auditing in a transport/warehouse environment.
Knowledge of operational processes and quality auditing.
Knowledge using computers and MS office.
Able to communicate in the languages used in the area.
Capable of performing internal audits.

Nice To Haves

Strong leadership competencies with a wide variety of experience in change management, operational analysis, and business process improvement.

Responsibilities

Train, mentor and coach current and new quality auditors as well as plan, lead, and a coach a team of Quality Auditor’s on a daily basis.
Serve as an initial point of contact for both internal and external customer requests.
Ensure sufficient quality audit resources are available and provide ongoing & efficient resource planning & allocation.
Ensure all quality audits on designated processes, area’s or departments in line with customer or company criteria both quantity and content wise are performed.
Ensure First Article Inspections (FAI) and associated reporting is carried out within the agreed SLA’s.
Initiate quality improvement initiatives or support quality improvement projects.
Ensure periodical (daily, weekly monthly & quarterly) internal and external quality reports are accurate and distributed to the correct audience.
Promote best practices on quality of product or process to quality auditors and operational staff.
Maintenance & creation of Quality Control related documentation (WI’s QR’s and SOP’s).
Other duties as assigned.